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Honda of Kenosha

Bristol, WI

Overview
Employees
Reviews
Vehicles
4.7
5,303 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,303 reviews

December 19, 2022

Professional service advisor; on time; work completed as requested; would recommend this dealership and service center More

by SUZI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

December 19, 2022

Things went great prices were alittle high but hey it is what it is so ok More

by dcapodarco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

December 19, 2022

Scheduling, arriving and completion were outstanding. Could not be happier with the results, felt like I had a brand new car. More

by faheymab3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 20, 2022 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha, we look forward to having you as a valued customer for many years to come!

December 19, 2022

My experience at Honda of Kenosha was the best ever. I highly recommend anyone shopping for a new car to pay them a visit. More

by bobbielott60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMIAH ROSE
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Dec 19, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Bobbie. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 19, 2022

They were ready at the scheduled time and completed the oil change and tire rotation promptly. More

by ericgissel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 20, 2022 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business, Eric, and hope to see you again soon!

December 19, 2022

Great customer service and great work, they car washed my car and make me feel like home More

by marcoleon40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMIAH ROSE
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Dec 20, 2022 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

December 18, 2022

If I could do no stars I would! Horrible experience at the Kenosha Honda! I have never experienced such horrible service and they never checked my account to see that I had warranty More

by ESICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : JEREMIAH ROSE
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Dec 22, 2022 -

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

Dec 22, 2022 -

ESICKMAN responded

Nope you couldn’t pay me to walk back into your dealership! Your owner purposely twisted my words around and threatened me as well as tried to make me pay for a car repair that was covered by my warranty. My husband has had issues with getting his free oil changes as well from purchasing a car there. They never check to see if you have warranty and try and get you to pay for something that’s covered. I have never experienced anything like this. Totally unprofessional. I am never one to complain but this was totally unacceptable and I don’t want anyone to go through what we have!!! Horrible experience! Do NOT visit this dealership!!!!!!!!!

December 17, 2022

Always friendly and efficient service provided. Fast service and attention to details. Waiting area is comfortable as well. More

by PassportMI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 18, 2022 -

Honda of Kenosha responded

Thanks for sharing about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

December 14, 2022

Very friendly people! My car looked great when it was returned to me as always More

by Rlsfx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 14, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 13, 2022

Great job by the team! They were very knowledgeable and helped with every aspect of the car buying process. More

by ktmortard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Rees
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
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Dec 14, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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