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Honda of Kenosha

Bristol, WI

4.6
4,891 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,891 reviews

May 10, 2022

Great place to go for Honda service! They are always upfront with needs, price, and recommendations. More

by flanntastic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

May 10, 2022

Was a quick and easy process. The trade ins we’re at a fair price and the manager was easy to work with. I would buy another car here again when we purchase a new vehicle. More

by nielsen1054
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

May 09, 2022

He says 210 plus tax 230 but he changed 240 he scam. No good service More

by joevo1985
Price
Recommend Dealer
No
Employees Worked With
Rodney Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2022 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 09, 2022

This is my service center of choice for regular and not-so-regular maintenance. They get high praise from ne. I would recommend them to anyone. More

by Celticsongs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

May 09, 2022

The Service Advisors are very friendly, courteous and professional. They keep me constantly informed about the status of my vehicle. More

by rwadelp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2022 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

May 07, 2022

Went in to buy a 2022 Civic Si on May 6th 2022 around 6:15 pm. My initial Contact / Sales rep Jailene Remirez was not in even though a appointment was scheduled. Walked in to be greeted by Courtney an More

by Baqer Ali
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney Graves
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2022 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with a better experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

May 07, 2022

We had the hitch put on and the bumper was scratched and it was never mentioned to me. My fault for not looking at the dealership before I left. Saw it a few days after I was home. More

by sdahlk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure who in service did the work
May 09, 2022 -

Honda of Kenosha responded

Thank you for your feedback! We are sorry to hear that you weren't fully satisfied with your experience. Please reach out to us directly to discuss this in more detail. We would appreciate the opportunity to address your concerns!

May 07, 2022

The good service of the consensus and the employees. and the customer service to. And the public More

by caballeroe949
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roberto Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 06, 2022

Way overpriced for oil changes! Extra BS charges even with competitor coupon? Last time here. More

by Canadastaz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Honda of Kenosha responded

Thank you for your feedback. We're very sorry to hear that you feel our services are overpriced, and we would like to discuss this with you in more detail if you don't mind reaching out to us directly. We would appreciate the opportunity to see if we can earn back your business.

May 06, 2022

Everyone there is always very efficient, quick and personable. This visit was no different. 5 stars More

by tt.renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

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