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Honda of Kenosha

Bristol, WI

4.6
4,828 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 4,828 reviews

January 14, 2022

Did not include my oil change with my leased vehicle like they had in the past. This is my 4th leased vehicle with them. Also did not wash or vacuum my car but put it on the itemized receipt and left their t More

by ecaronti.0615
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unsure you can look in computer
Jan 31, 2022 -

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

January 14, 2022

The Service Writer was very professional and did everything he could to keep me informed about the status of my car. More

by BRIANKIJEK
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Not sure
Jan 16, 2022 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

January 14, 2022

Was able to get every thing I needed. Sales person was knowledgeable and very friendly More

by LVSOFT82001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Honda of Kenosha responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Honda of Kenosha are glad to have you as a customer.

January 14, 2022

Adam was incredibly helpful and patient. We appreciated him taking his entire day to help us. Even though there were a few bumps in the road with our trade-in value as well as feeling like we were being st More

by Kuehne920
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2022 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

January 13, 2022

Very helpful, informative and friendly. Completed work promptly made experience easy and timely. Thank You More

by tluitze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

January 13, 2022

Excellent service from Kenosha Honda! Rodney was especially helpful addressing my concerns!kept me informed of progress which was really appreciated! So far very pleased! More

by one4dine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Jan 13, 2022 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 13, 2022

The service center does a amazing job, every time I bring in my vehicle in, I don’t have any negative examples that betray them in a negative way… More

by Bockeloh1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 12, 2022

They seemed quick and efficient. Very polite and easy to talk to. They did recommend brake fluid service and I had that done, They gave me a list of things to get done in the future. More

by hkoetz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don’t know people by name,
Jan 13, 2022 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

January 12, 2022

I came in without an appointment (oil change/tire rotation) and Sam took great care of me. Saved me some precious time, as I was in the area and it was convenient for me. Thanks! More

by Mike
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2022 -

Honda of Kenosha responded

Mike, Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

January 12, 2022

They did my recall as asked. Provided shuttle service to my home and back. They were polite, and did not push to do extra repairs or maintenance like many dealers do More

by CATHY24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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