Back

Honda of Kenosha

Bristol, WI

4.6
4,891 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
Contact Dealership

12180 77th Street

Bristol, WI

53104

Directions

By Type

Showing 4,891 reviews

August 31, 2021

We needed a software update on our van as it was running with hesitation when accelerating. They took the time to double check what the issue was and serviced it immediately. The team members and reps wer More

by Christine B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Honda of Kenosha responded

Thank you, Christine, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

August 31, 2021

They tried to add $3500 in extra fees onto the posted used car price of $12,032. I literally drove the car home and then the check tire pressure light came on. No one at the dealership will answer my cal More

by cmsam
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Robert Bouton, Cory Wilson
Sep 17, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

Sep 24, 2021 -

cmsam responded

Hi, no one has called yet. Pls message me if you have lost my contact information. I look forward to talking with you.

August 30, 2021

Went in for service and ended up leaving with a brand new car! Thanks to Cory, and Donny! Both were very helpful and quick! Thanks again. More

by aing82
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Aug 31, 2021 -

Honda of Kenosha responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 30, 2021

Excellent friendly service. Warmly welcomed and taken care of. This is where you go to get service from the best. Honda kenosha is the best More

by Jbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 30, 2021

Dealer was very clean and the service was great. Also the people were very knowledgeable and helpful. Overall it was a good experience at the dealership. More

by Tony Ventura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus Marti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Tony. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 29, 2021

Terrible service from sales/finance dept. Car purchased but was a lemon. Car was never looked over by mechanic even thou they said it was. 👎 More

by a_terry29
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh(finance) and Josh(sales)
Sep 15, 2021 -

Honda of Kenosha responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

August 29, 2021

I am very happy with the service I received at this dealership. From arranging the test drive to driving away in my new car everything went very smoothly. I never felt pressured or uneasy. More

by jlmorgan80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 29, 2021 -

Honda of Kenosha responded

Thanks for your feedback on your recent visit to Honda of Kenosha. I'm glad to hear that we were able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 28, 2021

The service I have received so far had been very nice. The staff has been helpful and had kept me updated on the appointment and when the car was done More

by HILLMA54
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

August 28, 2021

The saleswoman was fantastic and the dealership had us out the door in less than an hour. We got a good deal on the car. More

by mgrevers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jailene Ramirez
Aug 28, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Jailene and our team were able to help, and we hope to see you again!

August 28, 2021

They admitted to what they did wrong and they fix the problem. Once they knew about my situation they fit me in right away and gave me a rental. Very professional and good work More

by Kathyedwards2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Honda of Kenosha responded

Kathy, It's great to hear that Todd was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

...
347
...