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Honda of Kenosha

Bristol, WI

4.7
5,686 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,686 reviews

November 14, 2021

Always fit me in when I have urgent problems, great service upfront people who make sure I’m checked in quickly, nice safe place to wait, quick detailed service & a cleanly washed car in the end. More

by growto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz
Nov 14, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 13, 2021

Thank you Joe for the excellent service. You went over the top to help me More

by berger6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Honda of Kenosha responded

We appreciate your business, Joe and our team looks forward to serving you again soon!

November 13, 2021

Amazing staff who knows how to take care of their customers! Our experience was amazing! More

by NAVYTOPCOP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2021 -

Honda of Kenosha responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

November 12, 2021

Individual that helped me for my appointment I felt was not personable and rude on both the phone and in person. More

by SK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amy, Mousa Abuhassan
Nov 30, 2021 -

Honda of Kenosha responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

November 12, 2021

Called for an appointment and got one for the next day. Arrived on time. Got in and out in less than an hour and a half. Thank you. More

by Janiselin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

November 12, 2021

Excellent service I always told you what was going on with your car. My car had problems getting parts and they keep me informed all the time More

by JOHNN518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
Nov 12, 2021 -

Honda of Kenosha responded

John, Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

November 12, 2021

Joe Valente is a solid employee for Honda in Bristol, Wisc. We were pleased yesterday. More

by jcr53142
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. Joe and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

November 11, 2021

I appreciate the service department at Honda of Kenosha, because the service they performed was thorough and efficient, and the staff was professional and personable. More

by Curtis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Amy, Cory Wilson
Nov 11, 2021 -

Honda of Kenosha responded

Curtis, Thank you for your business and this review. We're happy to hear Amy, Amos and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 11, 2021

The service reps are frienly and efficient. Usually my vehicle is ready when promised but on the rare occasion it is delayed the service reps provide a loaner car. Also appreciate the free shuttle service More

by cmsblakegeneva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 09, 2021

Very good at keeping me informed about the status of the repairs on my vehicle. More

by brian_penny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

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