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Honda of Kenosha

Bristol, WI

4.7
5,770 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 5,770 reviews

September 02, 2021

There were several things they said they did, but really didn't do like tire rotation and full synthetic oil change. I marked my tires in advance to make sure they rotate them. I looked at my receipt and tr More

by Phlebolith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi, JEREMIAH ROSE
Sep 19, 2021 -

Honda of Kenosha responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact management directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact our service director at 262-891-6300

September 02, 2021

Good services, friendly staff, prompt to service recommend to everyone. Just one to complain about cashier, she was not nice never say Hi or Thank you. More

by pla9000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jailene Ramirez
Sep 02, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to share your feedback!

September 01, 2021

I was pleased to get squeezed in for a service I requested online that you could not request for. They were very accommodating, however a normal service tops off your fluids. Mine were not. I have n More

by makjenks.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us knhttps://www.dealerrater.com/nmanager/autoresponse/queue/my-queue?showPosted=True#ow.

September 01, 2021

As always, very professional ,explaining what is going on, not pushing for unnecessary jobs on car, updating on future jobs needs to be done , honest people More

by lisahodosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

Lisa, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 01, 2021

I feel very good with having my service done at Honda if Kenosha. I don’t feel that unnecessary work is pushed on me and while nobody wants to pay for maintenance it sure beats a new car payment! More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Courtesy Ride Driver
Sep 02, 2021 -

Honda of Kenosha responded

Ray, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 01, 2021

Friendly upfront quick service competitive pricing our sales representative was excellent he took the time with us and didn’t make us feel rushed he answered our questions and made the car buying process More

by j.alba
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cutts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Wilson
Sep 02, 2021 -

Honda of Kenosha responded

Thank you so much for choosing Honda of Kenosha! Congrats on your new purchase, and let David or our team know if we can be of any more assistance!

September 01, 2021

Great dealership. Very upfront on additional costs. Our salesperson Courtney was fantastic. Very attentive to our needs and made the entire experience not as horrible as buying a car is. More

by plevy25
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mousa Abuhassan
Sep 02, 2021 -

Honda of Kenosha responded

It's great to hear that Courtney was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

September 01, 2021

The service was great and the person was very knowledgeable. The service took less time that I was thinking it was going to take. So I was very happy about that. More

by jbraga2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 31, 2021

Trevor was excellent to work with. He was informative and accommodating to our wants and needs. He made our experience quick and seamless. Thank you! More

by bigmo623
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Griffiths
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Honda of Kenosha responded

It's fantastic to hear that Trevor provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thank you for choosing Honda of Kenosha!

August 31, 2021

We needed a software update on our van as it was running with hesitation when accelerating. They took the time to double check what the issue was and serviced it immediately. The team members and reps wer More

by Christine B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Honda of Kenosha responded

Thank you, Christine, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

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