Honda of Kenosha

I talk to Randy and he is very professional on what he doing at answering questions doing at answering questions More

I’ve always been pleased with the professionalism and quality of service I receive from Honda if Kenosha quality of service I receive from Honda if Kenosha More

Scheduled service, trailer it in, 2016 civic turbo, already knew what the problem was, needed head gasket replacement diagnosed previously by HK. $3800. Crappy design motor Get an update, turbo is dis already knew what the problem was, needed head gasket replacement diagnosed previously by HK. $3800. Crappy design motor Get an update, turbo is disintegrated, need a new one 3200 additional, agreed to pay the $7,000 hesitantly. The technician digs deeper into the motor, supposedly finds shavings in the oil, was told not feasible to rebuild, need a new engine $15,000 used $17,000 new. Car's not worth it, told the service advisor to pack up ALL my parts and put them in the trunk, get it off the lift because I know they're busy. He agreed right thing to do. Came in the next day to buy a new car, (service advisor's day off paperwork wouldn't be ready till the next day per email ). Talk to a salesman which showed me my car on the rack still. Engine parts strewn across the floor, decided right then and there I wasn't buying a car from them. Showed up the next day paid the $1,700 to get my car. Go to my car wait for the tow truck, look for my parts in my car, no parts, went back inside and demanded my parts for my car, it came here as a full car it's leaving as a full car. Service advisor scampered around trying to find my parts which were laying on the floor still. Ask for my ignition coils, service technician must have them locked in his toolbox per service advisor, along with the crank pulley? serpentine belt tensioner? Carporter not the service tech he went and hid from me, had to box them all up for me of what we could find, most definitely still missing parts. Granted maybe the motor is toast, but to throw your car out the back door with no care, per my Instructions. I'm glad I didn't buy a new car from there, only if I could of saved the other seven people that I sent there that bought new cars from a seedy dealership. Still pissed More

The buying process was easy, Abed the sales consultant and Jesus the finance manager were wonderful to talk to and guided us through the entire process with ease. Only one issue we didn't like was that th and Jesus the finance manager were wonderful to talk to and guided us through the entire process with ease. Only one issue we didn't like was that the manager did not walk through the add ons before finalizing the agreement. When I wanted to take one of the addons off, he didn't seem happy about it. I'm making a big purchase already a smile or a simple "okay no problem" would have been nice. Other than that one instance Honda of Kenosha is a very well run dealership. More

Great! Love Joe! Joe gives great customer service I appreciate his friendliness and helpfulness. Great Love Joe! Joe gives great customer service I appreciate his friendliness and helpfulness. Great More

Polite professional great experience Answered any question I had and the service that I had done was done in timely manner I would recommend this dealership question I had and the service that I had done was done in timely manner I would recommend this dealership More

As always expected, great service and work completed in a timely manner. Thank you ?? timely manner. Thank you ?? More

I had a great experience leasing my new vehicle with Courtney Graves. She was helpful and answered all of my questions. I went in expecting to purchase a used car and after Courtney showed me all the nu Courtney Graves. She was helpful and answered all of my questions. I went in expecting to purchase a used car and after Courtney showed me all the numbers we determined a lease was a better fit for me. She made the process easy enjoyable More

Very Friendly and pleasant to work with. Very willing to answer any questions and concerns. Very willing to answer any questions and concerns. More

They are friendly and helpful and they Get all your questions answered. Also at no point do they leave you hanging and wondering what's going on. questions answered. Also at no point do they leave you hanging and wondering what's going on. More