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Honda of Kenosha

Bristol, WI

4.6
3,971 Reviews
Home of the Lifetime Powertrain Warranty for all New Vehicles. (see store for details) Since we opened our doors in May of 2010, we have delivered a customer experience that is unmatched in our community. Our team members live in the community but our store is about being a family. We offer amenities like; Flat Screen TV Lounge, Business Lounge with Work-Desks and Free Computers, Free Wi-Fi, Free Starbucks Coffee, Free Shuttle Service for Sales or Service, and a Children’s Playroom. Just a couple of the added incentives that HK customers enjoy are: Complimentary UNLIMITED car washes* Complimentary loaner cars* *See dealer for details
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12180 77th Street

Bristol, WI

53104

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Showing 3,971 reviews

July 10, 2023

It was easy to make an appointment and the work was done sooner then expected I used the shuttle device, very convenient More

by denbest70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 10, 2023

Good services and always made sure my car need what is needed. Love this place! More

by hopepham9889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMIAH ROSE
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Honda of Kenosha responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

July 09, 2023

I was kept up to date on the status and cost of my 2009 Honda Pilot More

by trevera.ervin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
JEREMIAH ROSE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Honda of Kenosha responded

Ervin, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 09, 2023

An effortless experience for a recall on my CRV from making an appointment to walking back out the door. More

by Trev
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jeremiah and our team. Please don't hesitate to let us know if we can be of further assistance.

July 09, 2023

Friendly staff. I had an appt and they were prompt in taking care of my car. More

by jnbfarm1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JEREMIAH ROSE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Honda of Kenosha responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

July 09, 2023

A couple days after my oil change, I noticed the hood was out of whack (no longer square with the windshield or fenders and a big gap on one side). Nobody else, including myself, had opened the hood. When More

by jeffincasper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
JEREMIAH ROSE
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2023 -

Honda of Kenosha responded

Casper, Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

July 08, 2023

last time I went with Honda of Kenosha for Oil Change service, the service was so good and they handed over the vehicle before the committed time. The service technician Joe was awesome and he explained More

by Mohamed Navaskhan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Honda of Kenosha responded

Mohamed, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us here at Honda of Kenosha to be a positive one. Please don't hesitate to reach out if you need anything else.

July 08, 2023

Had and issue with a noise in the passenger side tire and brought it in without and appointment and was able to pin point what was wrong later that day. It was ready the next day as the part arrived early More

by dbrenner80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

July 07, 2023

I brought my car in, for a hitch and undercoating sevice and they poked a hole in the transmission fluid hose, I’m very unhappy, I’d a 2023 should not have any repairs at all yet. More

by luisjurado12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Honda of Kenosha responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

July 07, 2023

Had an emergency and was able to get in quickly. Everyone was helpful and service done in a reasonable amount of time. More

by kris920
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2023 -

Honda of Kenosha responded

Thanks for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

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