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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,078 Reviews

3,078 Reviews of Honda of Kenosha - Service Center

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March 04, 2022

Tech rep said I hadn’t had my Accord into Honda for service before. Was ungracious. So I got in my car, peeled the Honda oil change sticker from my window and left. More

by csrudynski
Recommend Dealer
No
Employees Worked With
Na
Mar 18, 2022 -

Honda of Kenosha responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 04, 2022

They have fast service and good customer service. I will come again to this dealership. More

by drums114
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Honda of Kenosha responded

We appreciate your business and our team looks forward to serving you again soon!

March 04, 2022

Very professional and prompt service. Honda of Kenosha is of highest integrity and of professionalism. Thank you Honda of Kenosha for servicing my vehicle More

by BRENDAMICHELSON0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi, JEREMIAH ROSE
Mar 04, 2022 -

Honda of Kenosha responded

Thank you for taking the time to share your feedback with us, Brenda. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 03, 2022

Had no problem scheduling an appointment. Service manager was courteous and professional. Work was completed in a timely matter. Addressed all my concerns. More

by JLANGELUND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

March 03, 2022

Very professional and courteous service at this specific dealership. My vehicle was serviced quickly well within the promised time. I appreciated the level of care and service. Thank you More

by smikesues
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Randy Wilson
Mar 03, 2022 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

March 02, 2022

Honda Of Kenosha is definitely the best Honda dealership with the greatest service department within a 100 mile radius of Kenosha Wisconsin More

by sd111177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mousa Abuhassan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Honda of Kenosha responded

Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Honda of Kenosha. We look forward to having you as one of our valued customers for many more years to come!

March 02, 2022

Was very pleasant and professional. Work was done quickly. Car wash was the best.thanks More

by mablives1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2022 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

February 28, 2022

Rodney was very respectful. I had and oil change done I was in and out in no time! More

by Rae
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Rae, and look forward to your next visit.

February 28, 2022

This was our first visit for an AutoButler Service and it was provided very quickly and with good response. They also fixed a small item under warranty. More

by mccandless5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Feb 28, 2022 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 28, 2022

Went in for oil change and tire rotation. Got halfway home from dealership and found one of my tires was 10 psi lower than the other 3. Clearly no one checked it. Also, no windshield sticker More

by jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Really nice guy but the work performed by Service Dept was really bad. , JEREMIAH ROSE
Mar 17, 2022 -

Honda of Kenosha responded

We apologize as this is not the level of customer service we promote at Honda of Kenosha. We would appreciate another opportunity to earn your business and satisfaction. Should you need anything else or wish to discuss this matter further, don't hesitate to contact us.

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