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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,035 Reviews

3,035 Reviews of Honda of Kenosha - Service Center

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September 21, 2021

Our previous visits were very good. This recent visit was not up to our expectations. Our technician this visit was not as helpful as we expected at Honda of Kenosha.. More

by Roscoe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JEREMIAH ROSE
Oct 08, 2021 -

Honda of Kenosha responded

We're sorry that you didn't have a completely satisfying visit and our management team will be reaching out to you shortly to discuss your experience. Thank you for your time, and hopefully, we can get to the bottom of this.

September 21, 2021

I felt confident in my technician following recommended services needed. My brakes were freshly lubricated in the front and replaced in the back. More

by NIK_BRAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2021 -

Honda of Kenosha responded

Thanks, Nik, for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

September 21, 2021

Great Service, Employees treated me with respect-Quick service-Comfortable facility-thanks for your help More

by ericaegarza
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi, JEREMIAH ROSE
Sep 22, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, Erica, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

September 20, 2021

Service Advisor took time to explain costs and worked with me to establish service that was priority. More

by martinson.diana
Customer Service
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Honda of Kenosha responded

Diana, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 20, 2021

We asked for the diamond service for our car along with maintenance check. We live 45 mins from this service center. When the car was finished and we approached it, the car was wet…it hadn’t been dried o More

by Cmsmfx12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
JEREMIAH ROSE
Sep 20, 2021 -

Honda of Kenosha responded

The Diamond re-application treatment is for the windshield only, in which we retreat the glass for rain deflection and hardness. I do show this having been completed. If for any reason we have not met your satisfaction I invite you back in so we can make this right for you.

September 20, 2021

Service was quick, on time and efficient. Joe is a great service representative who cares about his customers. More

by mnovak23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Honda of Kenosha responded

Thank you for the kind words for Joe and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 20, 2021

Good, knowledgeable staff who were very pleasant and helpful. They were very easy to work with. More

by TER101862
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

September 17, 2021

Service Manager and Service Advisor took interest in troubleshooting my issue, ordered part and waiting for installation. More

by debi3639
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd Rohrssen
Sep 18, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

September 16, 2021

Scheduling the appointment was easy and the work was completed in a timely fashion. Pricing is reasonable. More

by Zakarius Ironside
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Honda of Kenosha responded

Zakarius, Thank you for taking the time to share your thoughts on working with Sam and our team. We're glad to hear we delivered such a great experience!

September 16, 2021

I had an awesome experience at Kenosha Honda, I would recommend Kenosha Honda to family members.. More

by km_c07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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