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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,035 Reviews

3,035 Reviews of Honda of Kenosha - Service Center

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September 02, 2021

Rodney spotter did an awesome job. Took good care of me. Very wuick service and explained every thing thoroughly Thank you for the great service! More

by jacqueline.KenoshaToyota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2021 -

Honda of Kenosha responded

Jacqueline, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

September 02, 2021

There were several things they said they did, but really didn't do like tire rotation and full synthetic oil change. I marked my tires in advance to make sure they rotate them. I looked at my receipt and tr More

by Phlebolith
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Todd Rohrssen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi, JEREMIAH ROSE
Sep 19, 2021 -

Honda of Kenosha responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss this matter in more detail, please feel free to contact management directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Please contact our service director at 262-891-6300

September 01, 2021

As always, very professional ,explaining what is going on, not pushing for unnecessary jobs on car, updating on future jobs needs to be done , honest people More

by lisahodosi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

Lisa, Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

September 01, 2021

I feel very good with having my service done at Honda if Kenosha. I don’t feel that unnecessary work is pushed on me and while nobody wants to pay for maintenance it sure beats a new car payment! More

by Ray
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Courtesy Ride Driver
Sep 02, 2021 -

Honda of Kenosha responded

Ray, Thank you so much for your excellent review! We are so glad that Joe had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

September 01, 2021

I was pleased to get squeezed in for a service I requested online that you could not request for. They were very accommodating, however a normal service tops off your fluids. Mine were not. I have n More

by makjenks.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear Rodney and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us knhttps://www.dealerrater.com/nmanager/autoresponse/queue/my-queue?showPosted=True#ow.

September 01, 2021

The service was great and the person was very knowledgeable. The service took less time that I was thinking it was going to take. So I was very happy about that. More

by jbraga2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 31, 2021

We needed a software update on our van as it was running with hesitation when accelerating. They took the time to double check what the issue was and serviced it immediately. The team members and reps wer More

by Christine B.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2021 -

Honda of Kenosha responded

Thank you, Christine, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

August 30, 2021

Excellent friendly service. Warmly welcomed and taken care of. This is where you go to get service from the best. Honda kenosha is the best More

by Jbb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 28, 2021

They admitted to what they did wrong and they fix the problem. Once they knew about my situation they fit me in right away and gave me a rental. Very professional and good work More

by Kathyedwards2022
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Honda of Kenosha responded

Kathy, It's great to hear that Todd was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Honda of Kenosha!

August 28, 2021

The service I have received so far had been very nice. The staff has been helpful and had kept me updated on the appointment and when the car was done More

by HILLMA54
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

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