3,088 Reviews of Honda of Kenosha - Service Center
Friendly customer service uses automated texts to keep in contact (just don’t expect a response if you ask a question). Only issue was, after spending over $2k on repairs/maintenance, one would expect them t contact (just don’t expect a response if you ask a question). Only issue was, after spending over $2k on repairs/maintenance, one would expect them to run your car thru the wash. More
They fit me into their schedule at last minute because I had an unexpected service issue and needed to get into Chicago by 9:00 am. So the got someone to work on the car within 30 minutes. had an unexpected service issue and needed to get into Chicago by 9:00 am. So the got someone to work on the car within 30 minutes. More
Nice dealership in a good location. It would be nice if you could get in and out a little quicker but completely understand the wait. you could get in and out a little quicker but completely understand the wait. More
I’m so amazed how awesome Customer Service is, and Everyone being very Professional and cares about you. And your car.. Wouldn’t go anywhere else, and always telling people to go buy from Honda of Ken Everyone being very Professional and cares about you. And your car.. Wouldn’t go anywhere else, and always telling people to go buy from Honda of Kenosha!!! Thank you so much!! More
Friendly service staff, got the work completed quickly.Had a tire issue which they took the time to investigate and thoroughly checked into, while rotating the tires. quickly.Had a tire issue which they took the time to investigate and thoroughly checked into, while rotating the tires. More
The service tech/rep was very friendly and courteous. He went over everything before I signed. The service was done a lot earlier than I expected. went over everything before I signed. The service was done a lot earlier than I expected. More
Did not give it a five as I dropped it off at 8:00 and it didn’t get done until 3:00. Glad I didn’t sit and wait. didn’t get done until 3:00. Glad I didn’t sit and wait. More
Service was good and quick. I appreciated the shuttle service and the discount available on the website. Customer service was excellent and not pushy to get extra things done. service and the discount available on the website. Customer service was excellent and not pushy to get extra things done. More
They were well organized and coordinated my auto butler with other work that had to be done on my car. I also greatly appreciated the way they managed my visor replacement with other work that had to be done on my car. I also greatly appreciated the way they managed my visor replacement More
Good communication from Joe throughout the process, from start to finish. One part wasn’t in stock, but I was notified and as it wasn’t critical, this will be deferred to my next visit. start to finish. One part wasn’t in stock, but I was notified and as it wasn’t critical, this will be deferred to my next visit. More