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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,088 Reviews

3,088 Reviews of Honda of Kenosha - Service Center

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August 05, 2021

Friendly customer service uses automated texts to keep in contact (just don’t expect a response if you ask a question). Only issue was, after spending over $2k on repairs/maintenance, one would expect them t More

by pat.gearhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

August 05, 2021

They fit me into their schedule at last minute because I had an unexpected service issue and needed to get into Chicago by 9:00 am. So the got someone to work on the car within 30 minutes. More

by KIMMETM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 05, 2021

Nice dealership in a good location. It would be nice if you could get in and out a little quicker but completely understand the wait. More

by beckerbrad22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

August 05, 2021

I’m so amazed how awesome Customer Service is, and Everyone being very Professional and cares about you. And your car.. Wouldn’t go anywhere else, and always telling people to go buy from Honda of Ken More

by BRIAN Balli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amos Longanecker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Todd manager in Service!!!, Gina Ruiz, Marc Bardi
Aug 05, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

Aug 05, 2021 -

BRIAN Balli responded

Thank you !!

August 04, 2021

Friendly service staff, got the work completed quickly.Had a tire issue which they took the time to investigate and thoroughly checked into, while rotating the tires. More

by downey.kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2021 -

Honda of Kenosha responded

Thank you, Kathy! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

August 03, 2021

The service tech/rep was very friendly and courteous. He went over everything before I signed. The service was done a lot earlier than I expected. More

by scotty53172
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 03, 2021

Did not give it a five as I dropped it off at 8:00 and it didn’t get done until 3:00. Glad I didn’t sit and wait. More

by CRV-2017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

August 03, 2021

Service was good and quick. I appreciated the shuttle service and the discount available on the website. Customer service was excellent and not pushy to get extra things done. More

by dan.scoggin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2021 -

Honda of Kenosha responded

Dan, We are very happy to have provided you with such a positive service experience! We sincerely value your business and look forward to your next visit.

August 03, 2021

They were well organized and coordinated my auto butler with other work that had to be done on my car. I also greatly appreciated the way they managed my visor replacement More

by NOTHING0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Much thx to those who did the actual work on my car
Aug 03, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 02, 2021

Good communication from Joe throughout the process, from start to finish. One part wasn’t in stock, but I was notified and as it wasn’t critical, this will be deferred to my next visit. More

by Dd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2021 -

Honda of Kenosha responded

Thank you for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad Joe was able to help, and we hope to see you again!

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