Honda of Kenosha - Service Center

Very kind and knowledgeable staff. Would recommend their Sevice Department to others a well. Not sure about some of the staff cleaning the car though. Sevice Department to others a well. Not sure about some of the staff cleaning the car though. More

Sam greeted me & set me up to wait for my vehicle. It was done in an hour and a half, but they found some other maintenance issues to take care of. I agreed to have them taken care of and he explained it to done in an hour and a half, but they found some other maintenance issues to take care of. I agreed to have them taken care of and he explained it to me at the counter. I was shuttled to the shopping center for a few hours. More

They were Quick and thorough customer service! Made sure they covered each presenting issue with me. Will definitely continue to come to Honda of Kenosha! they covered each presenting issue with me. Will definitely continue to come to Honda of Kenosha! More

Great customer service and advisor. Shuttle was available upon request both ways at no charge. Would definitely recommend to friends, coworkers and family members. thank you! upon request both ways at no charge. Would definitely recommend to friends, coworkers and family members. thank you! More

One day after my new Pilot was purchased I noticed a gritty film on the paint surface over the entire vehicle. I contacted Jim Spink who in turn contacted Joe Valente in the Service Department. I rece gritty film on the paint surface over the entire vehicle. I contacted Jim Spink who in turn contacted Joe Valente in the Service Department. I received a call from Joe the same day to set up an appointment. When I arrived at the dealer, Joe confirmed the condition of the vehicle and had a loaner car ready for me. Six hours later following a Clay Bar process, Joe called to advise that the Pilot was ready for me to pick up. While I believe that the paint surface condition of the vehicle should have been checked prior to delivery, the decisions and actions carried out on the part of Jim and Joe are commendable and were done with very little delay. Honda of Kenosha is lucky to have both of these individuals on hand and I will not hesitate to let others know what was done for me. I remain extremely grateful. More

Very good service and very polite employees. They provided a ride home so there was not a wasted day waiting for the repairs. Highly recommend provided a ride home so there was not a wasted day waiting for the repairs. Highly recommend More

At HOK, they do a thorough inspection no matter if it's for routine maintenance or unexpected visit. The staff is friendly & the facility is clean and welcoming. for routine maintenance or unexpected visit. The staff is friendly & the facility is clean and welcoming. More

Service was great recall was to take 1 -1/2 hours i think it only took 1/2 hour washed my car looked great very pleased with the service it only took 1/2 hour washed my car looked great very pleased with the service More

Service was excellent. Easy check in. A complete explanation of work performed and suggested service. All my questions were answered. Friendly staff and very clean. explanation of work performed and suggested service. All my questions were answered. Friendly staff and very clean. More

The service is exceptional. Joe, the Service Advisor was able to accommodate me because I got my appointment dates mixed up. I live across the border but I will always drive to Kenosha for my service needs. able to accommodate me because I got my appointment dates mixed up. I live across the border but I will always drive to Kenosha for my service needs. More