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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,031 Reviews

3,031 Reviews of Honda of Kenosha - Service Center

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May 12, 2021

Service was very thorough. We were informed by Rodney every step of the way. We were allowed to use courtesy vehicle while our vehicle was getting repaired. This saved us a lot of time and stress. More

by barbaramccourt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Honda of Kenosha responded

Thank you so much for your excellent review, Barbara! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Rodney to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else. We're always happy to help.

May 12, 2021

Service was what I expected from Honda, car was ready in a timely manner, shuttle service was outstanding, can’t think of any more words to describe. More

by thebushies1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Honda of Kenosha responded

Thank you for your business and this five-star review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 12, 2021

Great service department. The staff was very friendly and prompt service. The service technician explained everything that was going to be done and was pleasant to deal with. More

by LBOSCOLULU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha. Thank you for your business.

May 10, 2021

Rodney and the service technicians were very helpful and excellent service. Thank you all for proper care of my car. Wait time was appropriate and worth! I More

by BALUIYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Rodney and the rest of our service team met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

May 10, 2021

I began using Honda of Kenosha for service on my 2008 CRV over the past few years. All the Service Attendants are very attentive to your service concerns and make every attempt to resolve your issues in just More

by pejoslyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Honda of Kenosha responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 10, 2021

My service rep was extremely helpful and knowledgeable about my recall and service plan. He explained how my service plan could be transferred to their dealership and it would be honored there. More

by HILLMA54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
May 11, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

May 10, 2021

Great customer service joe was very patient and kind definitely recommend . Took care of me and my car great man. Thanks for everything you did joe More

by louulouu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Haggerty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Honda of Kenosha responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

May 10, 2021

recall work on push button start issue. Cost me over $168. They said it wasn’t covered for that or my Bumper to bumper warranty. More

by lud89.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rodney Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Honda of Kenosha responded

Mr. Ludwig, Sorry you were disappointed with your experience. As discussed on the phone, the recall has a OP code error that would be on your vehicle. We scanned your vehicle and did not find that error code. The extended warranty covers certain failed parts on your vehicle. The brakes did not fail, they just needed to be adjusted. Again we are sorry you were not happy with the outcome. Thank you, Honda of Kenosha

May 07, 2021

Helpful and nice to deal with. Shuttle very useful to get to and from work. Price was very fair to me. Thank you very much. More

by rnblofgren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Honda of Kenosha responded

Thank you for taking the time to leave us this fantastic, five-star review. It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you again for choosing Honda of Kenosha!

May 07, 2021

Careful, considerate, efficient and friendly service folks. They are there to please and do so very well. I will continue to shop and service at this dealership More

by rick-dousman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Honda of Kenosha responded

Thank you for taking the time to share your thoughts on working with our team. We're looking forward to sharing this five-star review with them. Thank you for your business, Rick!

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