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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,083 Reviews

3,083 Reviews of Honda of Kenosha - Service Center

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May 26, 2021

The only currency a Service Advisor has is Honesty (or at least the perception of Honesty) and Rodney did a great job convincing me he wanted to get the repair done and NOT do what a previous Service Manager More

by Wyndnwatr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear that Rodney was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 26, 2021

I was happy with the service due to a safety recall. I was able to get an appointment quickly . The service technician was friendly and courteous. More

by ROB5919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2021 -

Honda of Kenosha responded

Thank you, Rob, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha.

May 25, 2021

Always such a pleasure working with Joe Valente! He always makes sure that my car is in top order so that I can make it to my various jobs and tasks. I can never say enough about what a caring individu More

by lda53168
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021 -

Honda of Kenosha responded

Thank you so much, Ida, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you always find your experience with Joe to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

May 25, 2021

Everyone is very respectful, and the maintenance they perform on my car is outstanding, there the ones who keep me up to date on my service when needed... More

by BRIAN Balli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karmala Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Semik
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Graves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz
May 25, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you, Brian. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

May 25, 2021 -

BRIAN Balli responded

You Always will, don’t trust anyone else!!

May 24, 2021

I use this location to keep my 2014 Pilot in good running order especially on long road trips out to the Wild West beep beep More

by Mary.C.Hermanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ritchie Sutton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy, Gina Ruiz, Marc Bardi
May 25, 2021 -

Honda of Kenosha responded

Thank you so much, Mary, for your kind words, and for taking the time to leave us this wonderful feedback!

May 24, 2021

Marc Bardi was really good to work with. He was responsive to phone calls and advocated for us to Honda to bring costs down. The work was done in a timely manner. More

by JAK482
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
May 25, 2021 -

Honda of Kenosha responded

We are very happy Marc provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

May 23, 2021

Very convenient and quite professional! Mark Bardi did an exceptional job of explaining everything and advising my next service appt. as to what I need and can do. More

by josiewienke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
May 24, 2021 -

Honda of Kenosha responded

Thank you, Josie, for choosing Honda of Kenosha, your feedback and rating mean a lot to us. We're glad that Mark and our service team were able to help, and we hope to see you again!

May 22, 2021

Very courteous. Service writers are informative. Warranty repair could be better and work done could’ve been explained better and eliminate unnecessary travel for the customer and in my case, drive at least More

by gerryguzman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Adam Al-Ashi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Marc Bardi
May 22, 2021 -

Honda of Kenosha responded

Thank you, Gerry, for sharing your thoughts about your experience with Honda of Kenosha. We appreciate your business and hope to see you again soon!

May 21, 2021

Quick and thorough. Friendly and courteous. I appreciate the great customer service and I trust this dealership with my vehicles. Definitely two thumbs up up! More

by sharivm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Honda of Kenosha responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

May 21, 2021

Truthful, professional and fair! We needed a quick repair on a problem that developed as we were ready to leaveWis for a family and the service department fixed it quickly and got us back on the road. They e More

by tkg.1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2021 -

Honda of Kenosha responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Honda of Kenosha. We're looking forward to sharing this fantastic, five-star review with our team.

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