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Honda of Kenosha - Service Center

Bristol, WI

4.6
3,031 Reviews

3,031 Reviews of Honda of Kenosha - Service Center

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April 29, 2021

Sam and Gina took very good care of us, our Ridgeline had maintenance performed promptly. Gina went out of her way to have our front seats cleaned! More

by seniorchief1027
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz
Apr 30, 2021 -

Honda of Kenosha responded

Thank you for the kind words for our Sam, Gina and service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

April 29, 2021

Very friendly and helpful employees. Very clean show Very friendly and helpful employees. Very clean show room and guest waiting area. Very convent to be able to have a loaner car during service/recall More

by ANNA.KLEID
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Honda of Kenosha responded

Anna, Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Honda of Kenosha. Please don't hesitate to reach out if you need anything else.

April 28, 2021

Disappointed. I was hoping to get my moon roof closed and we were told the motor needed to be replaced. If not replacing, there was nothing they could do. I paid a fairly large amount for a recommendat More

by Lkwimberly
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marc Bardi
May 15, 2021 -

Honda of Kenosha responded

Hello, Thank you for your review. We’re sorry your visit didn’t go as planned, and we’d like to address these issues with our team. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

April 28, 2021

Everyone was very courteous and prompt. All my questions were answered. Very knowledgeable and forthcoming. I was informed that I was eligible for a coupon discount. More

by lpetersen6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Apr 29, 2021 -

Honda of Kenosha responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Honda of Kenosha.

April 26, 2021

As always the service people are friendly as ever. Was happy I was able to move my appointment up as well. Great service once again. Can’t remember my service persons name however. More

by gerilynnsue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2021 -

Honda of Kenosha responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Honda of Kenosha, we look forward to having you as one of our valued customers for many more years to come!

April 26, 2021

Always great, my guy had it done on time and very professional. The only problem was with the tire sensors because the dash indicator comes on right after rotating has been done. It’s a far drive, More

by johnson8898
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Apr 26, 2021 -

Honda of Kenosha responded

Thanks for your review--we are very happy that Marc provided you with a positive experience! It means a lot to us that you come from afar for our service, and we apologize about the tire sensor issue. If you'd like to discuss further, please leave your contact information and we'll reach out. We sincerely value your business and look forward to your next visit!

April 24, 2021

Polite, courteous, service employees checked me in during drop off. The service was done in time frame promised and pickup was fast and very easy! More

by Faith
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Todd Rohrssen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Waddell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gina Ruiz, Marc Bardi
Apr 25, 2021 -

Honda of Kenosha responded

Faith, thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 23, 2021

Warranty is BS! 1 year old car. Over priced (8x the price that I can get rotors resurfaced at another location! Lost my future Buisness! More

by tbauer73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Valente
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2021 -

Honda of Kenosha responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn’t meet the standards customers have come to expect, but reviews like this help us improve. If you don’t mind reaching out to us so that we can speak directly, we’d love to address your concerns in detail.

April 22, 2021

I want to thank Joe for helping me fix an issue on my car he really took the time! Thank you technicians! Thank you you More

by aaronm125
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Valente
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 23, 2021 -

Honda of Kenosha responded

We are so happy Joe was so helpful. We appreciate your business and our team looks forward to serving you again soon!

April 22, 2021

MARK BARDIDID AN AMAZIN JOB EXPLAINING ECERY SINGLE MARK BARDI DID AN AMAZIN JOB EXPLAINING ECERY SINGLE DETAIL TO ME ABOUT THE ISSUES WITH MY TRUCK. I WAS EVEN MORE RELAXED WHEN I KNEW I WOULD BE OFFE More

by flores.evelyn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Bardi
Apr 23, 2021 -

Honda of Kenosha responded

It's great to hear that Mark was able to help you with the issues with your truck. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Honda of Kenosha!

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