Honda of Lincoln - Service Center

Very satisfied with the service we get at Honda of Lincoln. Ways they could improve would be wash my car as part of the service. One other suggestion would be feeling less pressure with the up sale Lincoln. Ways they could improve would be wash my car as part of the service. One other suggestion would be feeling less pressure with the up sale of parts/service from selected employee. More

Because when I talked to Caleb about a couple concerns with my car he got me in and had a car waiting for me to drive while mine was being worked on. Also, because of the friendly smiling service I experi with my car he got me in and had a car waiting for me to drive while mine was being worked on. Also, because of the friendly smiling service I experienced with Judy, who always has a smile. Thank you Caleb and Judy. More

Over the years of our association with Honda of Lincoln (we bought our first Honda from them in 2000), we have been especially impressed with the service department personnel. A specific example is Darrin (we bought our first Honda from them in 2000), we have been especially impressed with the service department personnel. A specific example is Darrin Curry whom we have always found to be friendly, courteous, and helpful. He takes the time needed to listen to and answer our questions; and, if necessary, does extra research to find a good answer. He persists until any job is done, and done well. Although we live in Lincoln, if we did not, we would be willing to drive a hundred miles to have our car serviced/repaired at this Honda dealership. Bob & Ann More

I had purchased a used Cadillac from Honda of Lincoln. I had a recurring issue with the passenger mirror. As this was not a Honda, the service area was unable to resolve the issue on site. However, Jeff Wil had a recurring issue with the passenger mirror. As this was not a Honda, the service area was unable to resolve the issue on site. However, Jeff Williams and his team went above and beyond to resolve this issue. They worked with another Cadillac dealer (Husker) to fix the issue, this company was extremely difficult to work with, stated they corrected the issue and did not. Jeff sat down in the car, we trouble shot the issue and unfortunately needed to take it back for service. Jeff could sense my frustration with Husker Cadillac and went above and beyond to find another dealer that could not only service Cadillacs, but were ethical and with integrity. They fixed the car the next day, Jeff took the time to make sure everything was working properly and even had a GM master tech look through the vehicle. They even detailed the car before I picked it up. Honda of Lincoln has earned a loyal customer here. I will have them service all items within their expertise from here on out. I appreciate all that they did! More

Always have had a good experience at Honda of Lincoln. Had a minor concern with some service work done on the family van, and Jeff took care of it right away, and I couldn't be more pleased. Highly recomm Had a minor concern with some service work done on the family van, and Jeff took care of it right away, and I couldn't be more pleased. Highly recommended! More

Jeff's outstanding customer service and his service department are the reason I purchase Honda's. You know that you will be taken care of after your purchase of your vehicle. department are the reason I purchase Honda's. You know that you will be taken care of after your purchase of your vehicle. More

Jeff Williams manages an outstanding service department. He is wonderful to work with. We have owned a dozen Hondas. We love the vehicles and know that we will always be treated fairly. He is wonderful to work with. We have owned a dozen Hondas. We love the vehicles and know that we will always be treated fairly. More

We have complete trust in Williamsons after working with them since 1998. They gave us the same excellent service when they serviced our car from MI as they do now when we take in our cars that we purchased them since 1998. They gave us the same excellent service when they serviced our car from MI as they do now when we take in our cars that we purchased from them. We appreciate their specificity and know they won't do anything that is not absolutely necessary. Staff always gives us options and professional opinions about the work that must be done vs. the work that can be done and what could happen if we don't do the work. This provides us with the information necessary to make an informed decision that is very important to us - it is the best way to demonstrate to us that they respect and value us as customers. More

I was impresssed that they returned my phone call on a Sunday and listened to my problem and set me up with an appointment Tuesday morning. The truck was ready by lunch time. Everyone was friendly, the ar Sunday and listened to my problem and set me up with an appointment Tuesday morning. The truck was ready by lunch time. Everyone was friendly, the area was clean, everything was explained; so no problems. More

Your team always does a very professional job. Thanks so Your team always does a very professional job. Thanks so much. I always look forward to working with you all. PS. Your service contact encourage Your team always does a very professional job. Thanks so much. I always look forward to working with you all. PS. Your service contact encouraged me to go to yoru website to download the coupon so I could save some money. Always appreciated! More