Honda of Ocala

Loving the Ride Thank You Honda once again. Yes once again because this is our third purchase from them. Frank M. was very helpful with our purchase and made it very Thank You Honda once again. Yes once again because this is our third purchase from them. Frank M. was very helpful with our purchase and made it very easy. We also had our finance person Ovi thank you for everything. Our Ridgeline is beautiful and the comfort level of this truck is amazing. I love it. Thank You! Thank You so much Honda of Ocala. More

Just got 7th car from Ocala Honda ! Jeremy Wachtler Great Dealer to go shopping for a car. All the salesman are very pleasant to deal with ! Jeremy Wachtler was a great salesman and very good to deal w Great Dealer to go shopping for a car. All the salesman are very pleasant to deal with ! Jeremy Wachtler was a great salesman and very good to deal with !! If you need a car go see Jeremy and tell him I sent you !!! More

Unresponsive, broken system I tried on three occasions to get an estimate for some service work. Twice with the online chat function where the agent assured me that "someone wou I tried on three occasions to get an estimate for some service work. Twice with the online chat function where the agent assured me that "someone would get back to me", and once making an online appointment for the items I needed and requesting a quote. I never received a text, phone call, or email from anyone. I did, however, receive multiple notices of the upcoming appointment, and I receive sporadic emails saying the dealership misses me and offers for coupons. More

Excellent Personable Salesman, Disrespectful Sales Manager I was put in a brand new 2020 Honda Accord this past weekend. I absolutely love the car! I love Honda of Ocala and we have bought several cars from th I was put in a brand new 2020 Honda Accord this past weekend. I absolutely love the car! I love Honda of Ocala and we have bought several cars from them. My dealer, Casey Doyle, was absolutely phenomenal. He deserves all 5 stars! He was easy to talk to, and understanding of our situation. He was very sympathetic and sold cars the right way. He was a "customer-first" type person. There is nothing bad I could say about him. He went above and beyond showing me everything I needed to know about my new car. It is no surprise he lead this month in sales among other dealers. The other members of the sales team and management (John Simms) was also phenomenal. However, we had a run-in with a sales manager named Zach. He was bashful and disrespectful when we were discussing numbers. His approach to our table was fast and arrogant with no means to negotiate. He had a plan to verbally bash us and get his point across rather than calmly discuss other options. Had it not been for Casey's excellent character, we were going to walk out on that sale. Zach almost lost that sale for Casey by himself. It is amazing to me that someone would treat a customer that way. That does not meet the Honda standard we are used to. Besides that run in with Zach, our experience was still fantastic and we will most likely buy more cars from them and Casey in the future. More

Great service. Our salesman was very informative and very helpful and made this process very smooth for me since I am a first time car buyer. helpful and made this process very smooth for me since I am a first time car buyer. More

Kevin cash was great Kevin was great personable easy to deal with and direct ...Patrick in finance typical finance guy demeanor changes when u decline the warranty .note I Kevin was great personable easy to deal with and direct ...Patrick in finance typical finance guy demeanor changes when u decline the warranty .note I'm a technician myself at a dealership have been for 10 plus years which I stated multiple times during the process.detail of the car not impressed could have done better myself but again can't blame the sales guys for this only managament small story short had the car cleaned properly and I will further repair the car myself other than that I suggest you see Kevin cash More

Purchased new 2020 CR-V The dealership overall is a good experience. My sales person, Alex Bowers, is a no pressure salesmen that is extremely knowledgeable of all the Honda The dealership overall is a good experience. My sales person, Alex Bowers, is a no pressure salesmen that is extremely knowledgeable of all the Honda models. The GM is the one who sets and determines the price not the salesmen. So you can argue the price with him. The only painful area is seeing the finance person who tries to sell you every insurance product they have. I had no intention of purchasing any insurance product at this time only because I purchased one on my 2017 CR-V that I also traded in. It was for seven years. I just want it rolled over to my new purchase, which they did. With everything considered it was a positive experience. Also Alex was able to obtain the CR-V I wanted from another dealer in Tampa. More

The entire staff was great , our sales person Bari , knew the car , and really took the time to work with us ! We are very Satisfied with deal ! We will buy from this dealer again the car , and really took the time to work with us ! We are very Satisfied with deal ! We will buy from this dealer again More

No hassel dealership I liked the fact that I had to find a salesperson. I am so used to being bombarded by car salesmen that this was a pleasant surprise. I took my time I liked the fact that I had to find a salesperson. I am so used to being bombarded by car salesmen that this was a pleasant surprise. I took my time to decided on a model and then sought out a salesperson More

The personnel at Honda of Ocala were very helpful. Chris Rodman was my salesman and was there to help me with a very important decision buying a new vehicle. He knew I had a later date when I was going to Rodman was my salesman and was there to help me with a very important decision buying a new vehicle. He knew I had a later date when I was going to buy the new vehicle and never pressured me to buy it sooner. Chris understood my needs and respected it. Chris was supportive when at the last minute, I changed my mind on which vehicle I was buying. He never got frustrated with my indecisiveness. Chris stood supportive and waited for me to chose the vehicle that would meet my needs. I was impressed with Ocala of Honda because I didn't feel pressured and Zach was pleasant as well. I am happy with my purchase of my new vehicle. More