Honda of Ocala

Great dealer. Got my car about 2days ago now and love it Great dealer. Got my car about 2days ago now and love it Frank answered all my questions and even gave me her cell if I ever had any questions. I r Great dealer. Got my car about 2days ago now and love it Frank answered all my questions and even gave me her cell if I ever had any questions. I really didn’t like the sales Manager he was kind rude. But still we bought the car because of frank. More

Casey Was exceptional. So was Troy in finance and manager Zach. They did an excellent job, and I’m so happy with my new car. Zach. They did an excellent job, and I’m so happy with my new car. More

Casey was amazing! We never once felt pressured! It felt more like spending an afternoon with a friend! The experience was so good that we came back a few days later and got a new car for my husband, too. more like spending an afternoon with a friend! The experience was so good that we came back a few days later and got a new car for my husband, too. More

Just got 7th car from Ocala Honda ! Jeremy Wachtler Great Dealer to go shopping for a car. All the salesman are very pleasant to deal with ! Jeremy Wachtler was a great salesman and very good to deal w Great Dealer to go shopping for a car. All the salesman are very pleasant to deal with ! Jeremy Wachtler was a great salesman and very good to deal with !! If you need a car go see Jeremy and tell him I sent you !!! More

Loving the Ride Thank You Honda once again. Yes once again because this is our third purchase from them. Frank M. was very helpful with our purchase and made it very Thank You Honda once again. Yes once again because this is our third purchase from them. Frank M. was very helpful with our purchase and made it very easy. We also had our finance person Ovi thank you for everything. Our Ridgeline is beautiful and the comfort level of this truck is amazing. I love it. Thank You! Thank You so much Honda of Ocala. More

Unresponsive, broken system I tried on three occasions to get an estimate for some service work. Twice with the online chat function where the agent assured me that "someone wou I tried on three occasions to get an estimate for some service work. Twice with the online chat function where the agent assured me that "someone would get back to me", and once making an online appointment for the items I needed and requesting a quote. I never received a text, phone call, or email from anyone. I did, however, receive multiple notices of the upcoming appointment, and I receive sporadic emails saying the dealership misses me and offers for coupons. More

Excellent Personable Salesman, Disrespectful Sales Manager I was put in a brand new 2020 Honda Accord this past weekend. I absolutely love the car! I love Honda of Ocala and we have bought several cars from th I was put in a brand new 2020 Honda Accord this past weekend. I absolutely love the car! I love Honda of Ocala and we have bought several cars from them. My dealer, Casey Doyle, was absolutely phenomenal. He deserves all 5 stars! He was easy to talk to, and understanding of our situation. He was very sympathetic and sold cars the right way. He was a "customer-first" type person. There is nothing bad I could say about him. He went above and beyond showing me everything I needed to know about my new car. It is no surprise he lead this month in sales among other dealers. The other members of the sales team and management (John Simms) was also phenomenal. However, we had a run-in with a sales manager named Zach. He was bashful and disrespectful when we were discussing numbers. His approach to our table was fast and arrogant with no means to negotiate. He had a plan to verbally bash us and get his point across rather than calmly discuss other options. Had it not been for Casey's excellent character, we were going to walk out on that sale. Zach almost lost that sale for Casey by himself. It is amazing to me that someone would treat a customer that way. That does not meet the Honda standard we are used to. Besides that run in with Zach, our experience was still fantastic and we will most likely buy more cars from them and Casey in the future. More

Great service. Our salesman was very informative and very helpful and made this process very smooth for me since I am a first time car buyer. helpful and made this process very smooth for me since I am a first time car buyer. More

Kevin cash was great Kevin was great personable easy to deal with and direct ...Patrick in finance typical finance guy demeanor changes when u decline the warranty .note I Kevin was great personable easy to deal with and direct ...Patrick in finance typical finance guy demeanor changes when u decline the warranty .note I'm a technician myself at a dealership have been for 10 plus years which I stated multiple times during the process.detail of the car not impressed could have done better myself but again can't blame the sales guys for this only managament small story short had the car cleaned properly and I will further repair the car myself other than that I suggest you see Kevin cash More

The entire staff was great , our sales person Bari , knew the car , and really took the time to work with us ! We are very Satisfied with deal ! We will buy from this dealer again the car , and really took the time to work with us ! We are very Satisfied with deal ! We will buy from this dealer again More