Honda of Tenafly

Arnold was very knowledgeable about the car and professional. He was generous with answering all our questions and made appropriate recommendations. I highly recommend working with him. professional. He was generous with answering all our questions and made appropriate recommendations. I highly recommend working with him. More

My wife and I are loyal customers at Honda Tenafly. We keep coming back because we are treated so nicely, and the cars are reliable. We like doing business with Arnold Bang because he is friendly and str keep coming back because we are treated so nicely, and the cars are reliable. We like doing business with Arnold Bang because he is friendly and straightforward. It was easy to return our leased vehicle. Everyone we came in contact with was helpful. More

Everything about our experience was pleasant and thorough, we definitely left happy customers. Our salesman was able to meet our needs and expectations with ease. thorough, we definitely left happy customers. Our salesman was able to meet our needs and expectations with ease. More

We would like to thank Arnold for providing a hassle-free car buying experience. His transparency and honesty about any and all questions we had during the transaction turned out to be unseen at other dealer car buying experience. His transparency and honesty about any and all questions we had during the transaction turned out to be unseen at other dealerships we also visited. Basically there was only MSRP + standard fees was put forward in the very beginning. More

I have been coming to Herbie for 20 years or so. He is extremely knowledgeable and trustworthy. Herbie always answers any questions I have and makes me feel comfortable with my decision. He spends a lot o extremely knowledgeable and trustworthy. Herbie always answers any questions I have and makes me feel comfortable with my decision. He spends a lot of time making sure I understand the process and is always attentive. I wouldn’t trust anyone else! Thank you Herbie! More

Arnold and the team were fantastic. This was the best car buying experience I’ve had, by far. From the desk staff to the finance group, everyone was super friendly. buying experience I’ve had, by far. From the desk staff to the finance group, everyone was super friendly. More

Hee was very kind and helpful. He helped us pick out a good car. The dealership had a friendly environment. We would recommend to others. good car. The dealership had a friendly environment. We would recommend to others. More

Marquis and William were thorough and knowledgable. Marquis worked with with us to get the price we were looking for and we got it. William went over all the features and answered all our questions. Th Marquis worked with with us to get the price we were looking for and we got it. William went over all the features and answered all our questions. They were both very friendly and we had a good rapport with both. More

Honda of Tenafly was such a pleasure to work with. Marquis was our sales person and he was excellent. Great experience we will be back!! Marquis was our sales person and he was excellent. Great experience we will be back!! More

LACKSADAISICAL CUSTOMER SERVICE, AND UNFORTUNATELY NOT VERY KNOWLEDGEABLE, EITHER. When will I learn? Two years ago I was looking for a Honda and I went here, mainly because I LIVE IN TENAFLY !! When I VERY KNOWLEDGEABLE, EITHER. When will I learn? Two years ago I was looking for a Honda and I went here, mainly because I LIVE IN TENAFLY !! When I arrived, they were disorganized and couldn't answer any of my questions with any competence. I ended up knowing more about the car just from reading the online information than they did (and that is not saying much). I drove 25 miles away and got the car from another Honda dealership. So this year - why did I even try again? Because - again, I LIVE IN TENAFLY So I thought it would be nice to support the local dealership. Mistake. Started out well with a test drive and easy conversation with the sales person. But when we sat down to talk numbers, they gave me a really hard sell in person ("global car shortage... we won't have more inventory for 6 months or more... buy now or you won't have a car..."), high price for the car - which wasn't even available as I wanted it but I was being told I had to accept what they had to offer due to the shortage, and then further insulted me with an outrageously low offer for my 2016 trade-in. It was several THOUSAND below Kelly, Edmunds, Carvana, and True Car. When I provided documentation to back this up, the manager came over and said he would "see what he could do to maybe MAYBE increase the offer by $500" It was insulting. The strangest part was that after I left that day, it was a full TWO WEEKS before I heard from them again??!!! What kind of business is that? I was shocked. It wouldn't have made a difference because by then, I had purchased my car from another Honda dealer who sold me the car for BELOW MSRP (even in this summer 2021 superconductor shortage), and gave me $3K more for my trade-in. To put icing on the cake, because I purchased my car in a state with mandated-controls on dealer and licensing fees, I saved over $1500 just in fees alone. A huge win all around. HONDA OF TENAFLY, you really need to up your game. You could have made a sale! More