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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,177 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,177 reviews

April 08, 2024

Clara is the best. When I return to Valley Stream, I hope she's my advisor again. More

by Ms. B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that Clara provided you with exceptional service at Valley Stream. We'll make sure to pass along your compliments to her. Should you return, we'll do our best to ensure she's available to assist you again. Thank you for your feedback, and we look forward to serving you in the future.

April 08, 2024

Very good service, fast and professional, will recommend it to all my friends who own Honda. More

by iscripnikov
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a positive experience with our service! Thank you for your kind words and for recommending us to your friends. Providing fast and professional service is always our priority, and we're glad we could meet your expectations. If you ever need assistance in the future or have any questions, feel free to reach out. We appreciate your recommendation and look forward to serving you and your friends again!

April 07, 2024

Very good customer service i appreciate for everything Honda has done to my car thank you again ! More

by ROBHUNTER1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a positive experience with our customer service at Honda. Our team works hard to ensure that every customer receives top-notch service, and we're glad to hear that we met your expectations. Thank you for choosing Honda, and we look forward to serving you again in the future!

April 06, 2024

The center is conveniently-located. Auto check-up was done promptly, and my questions were answered. Brandon is very helpful and the team overall is focused on offering good service. More

by NYSISU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you found our center conveniently located and that you received prompt auto check-up service. It's great to know that Brandon and our team were helpful and focused on offering good service. We appreciate your feedback and look forward to assisting you with any future automotive needs you may have. Thank you for choosing us!

April 06, 2024

So was very helpful in getting me an appointment the same day I called him. I did not have to wait long I appreciate his concern and professionalism More

by HHEATHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Honda of Valley Stream responded

It's fantastic to hear that So was able to assist you in getting an appointment on the same day you called and that you didn't have to wait long. We're glad that his concern and professionalism were evident throughout your experience. Your satisfaction is important to us, and we appreciate your kind words. If you ever need assistance in the future, don't hesitate to reach out. Thank you for choosing us!

April 05, 2024

Service and staff at this center was attentive was very good. Also, I like the cleanliness of the waiting area. More

by LGYESUCAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antwione Dixon
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Apr 08, 2024 -

Honda of Valley Stream responded

We're pleased to hear that you had a positive experience at our service center. Providing attentive service and maintaining a clean waiting area are priorities for us, and we're glad to hear that you appreciated these aspects. Thank you for choosing our center, and we hope to continue providing excellent service to you in the future. If you have any further feedback or need assistance, feel free to reach out.

April 05, 2024

Valley Stream Honda service is organized and employees are courteous and helpful. My experiences there have been pleasant. Thank you. More

by MARIAVCAVALLERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 08, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you've had pleasant experiences with Valley Stream Honda's service team. Providing organized and courteous service is our priority, and we're glad that our employees have been helpful during your visits. Thank you for choosing us for your automotive needs, and please don't hesitate to reach out if you need assistance in the future.

April 04, 2024

I bought my car at this dealer on 12/27/23. I had to bring it in because the infotainment center was not working properly. They took care of the problem and now it is working perfectly. More

by lrbanuchi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 04, 2024 -

Honda of Valley Stream responded

We're glad to hear that your issue with the infotainment center was resolved promptly and that it's now working perfectly. Providing reliable service is our priority, and we're grateful for your feedback. If you have any further questions or concerns, please don't hesitate to reach out. Thank you for choosing us, and we hope you continue to enjoy your car!

April 03, 2024

Jesscia truly made my experience a pleasure. She made sure she answered all my questions, I felt confident about my purchase at the timing of signing. More

by diamonddejesus97
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Jessica provided you with such an excellent experience! Ensuring that all your questions were answered and that you felt confident throughout the purchase process is our top priority. Thank you for choosing us, and please don't hesitate to reach out if you need anything else in the future.

April 03, 2024

When I called to check the amount of time that it would take to have my oil changed, I was told 45 to 60 minutes. Actual time 2 hours and forty minutes. More

by JBSTJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 03, 2024 -

Honda of Valley Stream responded

We apologize for the inconvenience and the discrepancy in the estimated time versus the actual time it took to complete your oil change. We strive to provide accurate estimates and timely service to all our customers. Your feedback is valuable to us, and we will use it to improve our processes and ensure a better experience for you and others in the future. Thank you for bringing this to our attention.

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