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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
4,177 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,177 reviews

March 01, 2024

Great Service. . Brandon Martinez was a great help. Friendly and helpful person. Good environment and service More

by maddalinks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your great service experience and that Brandon Martinez was a helpful and friendly person. It's wonderful that you found the environment and service to be to your satisfaction. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your positive comments!

March 01, 2024

She's so nice and sweet even all the staff are very friendly and professional More

by EGAYDEGOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Honda of Valley Stream responded

Thank you for the kind words for Clara. We appreciate you choosing us for your review. Let us know if you need anything else. We look forward to seeing you again.

March 01, 2024

Service was done as promised and on time. Service rep Clara was great! Very pleased. More

by richreidhyman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Honda of Valley Stream responded

We're delighted to hear that the service was completed as promised and on time. It's fantastic that Clara, your service representative, contributed to your positive experience. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we appreciate your kind words!

March 01, 2024

Went in for a simple oil change and made me wait two hours. Terrible timing service More

by abner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Honda of Valley Stream responded

We are unable to locate you in our system using the username provided. We would like to discuss this further with you. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

March 01, 2024

During my visit, I had to wait in a very busy waiting area. I wanted over 3 hours for an oil change. I was told i had an oil leak but there isn’t one. I was sent a video, which does not indicate there’s More

by Erica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 05, 2024 -

Honda of Valley Stream responded

We are unable to locate you in our system using the username provided. We would like to discuss this further with you. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

February 29, 2024

I will always comeback to Honda of Valley Stream. The customer service is amazing!! Marcel is THE BEST!! More

by DADDYS2180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Honda of Valley Stream responded

We're honored to have your loyalty, and it's fantastic to hear that you've had such a positive experience with the customer service at Honda of Valley Stream. Marcel will be thrilled to know he has been recognized as "THE BEST." Thank you for your kind words, and we look forward to serving you again in the future. If there's anything specific you appreciate about Marcel or if you have any suggestions for improvement, please feel free to share. We value your feedback!

February 28, 2024

All employee are polite and nice. The place is super clean. And a very fast service 10/10! More

by hernandez201503
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had such a positive experience with our team! Politeness, cleanliness, and fast service are key elements we strive for, and we appreciate your recognition. If there's anything specific you would like to highlight or if there are ways we can continue to provide excellent service, please feel free to let us know. Thank you for the 10/10 rating and for choosing our services! We look forward to serving you again in the future.

February 28, 2024

Anthony was amazing! He was helpful and really took his time to help us find the perfect suv!! Definitely recommend him! More

by MDIAZ0904
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Anthony provided you with an amazing and helpful experience, taking the time to assist you in finding the perfect SUV. Recommendations like yours go a long way, and we appreciate you highlighting Anthony's dedication. If there's anything specific about your experience that stood out or if you have any more feedback, feel free to share. Thank you for recommending Anthony and for choosing our dealership! We hope you enjoy your new SUV to the fullest!

February 28, 2024

She all time super sweet and understand and explain me or recommend all my car need 🫶 More

by Oduran23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that the service you received was consistently super sweet and understanding. Having someone who takes the time to explain and recommend all your car needs can make a significant difference. If there's anything specific you appreciate about this individual or if there are ways we can continue to meet your expectations, please let us know. Thank you for your kind words, and we're grateful for your trust in our services!

February 28, 2024

I was very impressed with the dealership and especially your employee, Clara Torres. So impressed, in fact, that I was not sure whether I would get another Honda as my next vehicle but the experience with More

by mikedog1180
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 29, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with our dealership, and we greatly appreciate your kind words about Clara Torres. It's wonderful to know that your experience was so impressive that it has influenced your decision to consider another Honda for your next vehicle. We aim to provide top-notch service, and your feedback is truly valued. If you have any more insights to share or if there's anything specific you appreciate about Clara, please feel free to let us know. Thank you for the A+ rating, and we look forward to assisting you with your next Honda purchase!

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