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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.5
3,164 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,164 reviews

April 26, 2024

Appointment was easy and convenient to get car was ready when promised. Did have to return due to defect in recalled mirror.Mark service agent took care of it quickly More

by knobo5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience. We're glad to hear that scheduling your appointment was easy and convenient, and that your car was ready when promised. We strive to ensure all service visits are smooth and meet your expectations, even when unexpected issues arise. Thank you for your understanding, and we look forward to providing you with excellent service on your next visit.

Helpful
April 26, 2024

Brandon was very polite and very helpful and went out of his way to answer a question I had about my other Honda vehicle. Our basic reason for getting our SUV serviced at Honda of Valley Stream was handle e More

by BOB ESPOSITO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your feedback on your recent visit. We're pleased to hear that Brandon was professional and went the extra mile to answer your questions about your other Honda vehicle. Thank you for your understanding as we order the necessary part, and we appreciate your willingness to return for the installation. We look forward to seeing you again and ensuring your complete satisfaction. Thank you for choosing Honda of Valley Stream!

Helpful
April 26, 2024

Great service thank you. bri was very nice. close to home. good warranty. would come again.. More

by nathan.krasnovsky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that you appreciated the service and found Bri to be kind. It's great that our location is convenient for you and that our warranty met your needs. We look forward to your next visit and are committed to providing great service every time. Thanks again for choosing us!

Helpful
April 26, 2024

Briyanna was very helpful and friendly and she made me feel welcomed. I like this Honda service center. More

by cuartaschristian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Briyanna was helpful and professional. It's wonderful to know that our team's efforts are making a positive impression. We appreciate your kind words and look forward to continuing to provide you with excellent service. Thank you for choosing us!

Helpful
April 26, 2024

Good place for service waited for my car and was happy with the waiting room and snacks thanks Honda Of Valley Stream for your service‼️‼️ More

by Mrjsmith88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted to hear that you were pleased with the service and the amenities in our waiting room. We strive to make every visit comfortable and convenient, and it's great to know we succeeded with your experience. Thank you for choosing us for your service needs, and we look forward to welcoming you back in the future!

Helpful
April 26, 2024

Mark was welcoming services were prompt. Waiting area was clean. Easy process from start to finish. More

by JMIONE29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Honda of Valley Stream responded

Thank you for your positive review! We're pleased to hear that Mark made you feel welcome and that our services were prompt. It's great to know that you found our waiting area clean and the entire process easy from start to finish. We strive to make every visit as smooth and comfortable as possible. We look forward to serving you again in the future and continuing to meet your expectations!

Helpful
April 25, 2024

Great Service knowledgeable attendants. I Would you recommend this service center to my friends and relatives? More

by Robyrays
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted to hear that you were impressed with our service and found our team knowledgeable. We appreciate your willingness to recommend us to your friends and relatives. Looking forward to continuing to serve you and your loved ones in the future!

Helpful
April 24, 2024

Very nice and clean and professional manner, fast service, my service advisor was pleasant and knowledgeable. More

by traynee21
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 25, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful review! We're pleased to hear that you appreciated the professionalism and speed of our service. It's great to know that your service advisor was both pleasant and knowledgeable. We look forward to your next visit and hope to continue providing you with excellent service.

Helpful
April 24, 2024

He was I formative , he explained the waiting process . He told us we can wait in the waiting area . More

by millicentafrancis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that you received informative service and clear explanations about the waiting process. It's important to us that you feel comfortable and well-informed while you're with us. We hope the waiting area provided a pleasant space for you during your wait. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

Helpful
April 23, 2024

Alex Marcel was the consummate professional, he kept me informed every step of the way as to the issue with my vehicle. He advised me as to the options available and gave me the opportunity to accept or de More

by REMCNAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 24, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to leave such a detailed and positive review! We're thrilled to hear about your exceptional experience with Alex Marcel and the service he provided. His professionalism and thorough communication exemplify the standards we strive for. Your loyalty to our service center means a great deal to us, and we're pleased to have earned your continued trust over the years. We look forward to continuing to provide you with the same high level of service for many more years to come. Thanks again for your kudos and for choosing Honda Of Valley Stream!

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