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Honda of Valley Stream

Valley Stream, NY

4.6
4,209 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 4,209 reviews

October 10, 2024

I had a 730am appointment for an oil change and it took 2 hours for my oil to be changed. More

by tujuana.gibson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We are sorry that your time with us was less than satisfactory. Our records show that your vehicle service was finished and you were on your way by 9 a.m. Rest assured we work as quickly as we can without sacrificing the quality of the services we perform. Reach out if you need anything additional.

October 09, 2024

I really don’t feel like writing anything. I’m supposed to say. It’s not even counting. More

by peter.on
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

October 09, 2024

I have been using their service since 2000 . And I have been very happy with them More

by PETER.BABADAGLIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Honda of Valley Stream responded

Thank you for your loyalty over the years! We're thrilled to hear that you've been happy with our service, and we look forward to continuing to provide you with excellent service in the future!

October 09, 2024

Service consultant was very helpful. Unfortunately the paint on my vehicle was damaged, and after informing them about it did nothing to correct the issue. More

by Mr. J. Santana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We are sorry that your time with us was less than satisfactory. Please reach out to all Briyanna Jones at 516-285-6655 ext 118 , so we can address the concern. Thank you!

October 08, 2024

Great service, friendly reps clean customer areas. All service reps are knowledgeable and try to explain what is needed to keep your Honda i tip top shape. More

by MBENJAM440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : juju
Oct 09, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that our team provided excellent service and kept the facility clean and welcoming. It's always our goal to ensure you understand how to maintain your vehicle at its best. We look forward to continuing to assist you!

October 08, 2024

Very professional Jessica waters is outstanding & very knowledgeable about any situation and questions that I have ask thank you very much Jessica More

by johnny_hatcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Jessica provided you with exceptional service and was able to answer all your questions. We truly appreciate your feedback and look forward to assisting you again!

October 08, 2024

The wait time took longer than expected the piece I needed to be change didn’t seem difficult and that time consuming but other than that it was fix thank god More

by tysean31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We understand the wait time was longer than anticipated, and we appreciate your patience. We're glad the issue was resolved, and we'll work on improving the timing for future visits. Your satisfaction is important to us, and we're grateful for your understanding!

October 08, 2024

Brandon thoroughly explained the issues with my car and followed up with the shop so that I received my car back in a timely fashion. More

by CENDERLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Brandon took the time to thoroughly explain everything and followed up to ensure you got your car back promptly. We appreciate your feedback and look forward to assisting you again!

October 08, 2024

Brandon was awesome! He went above and beyond and exceeded all of my expectations. I highly recommend him. More

by sju90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Brandon exceeded your expectations and provided an outstanding experience. Your recommendation means a lot to us!

October 08, 2024

Marcel is helpful and accomodating. Listen very carefully to customer needs and problem of the car. More

by KAHRL_28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Honda of Valley Stream responded

We're happy to hear that Marcel was attentive was professional and accommodating. We appreciate your trust and look forward to assisting you again!

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