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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.5
3,168 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,168 reviews

April 21, 2024

Everything went smoothly. Large waiting area complete with refreshments etc. I would recommend this service area. More

by daharley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Honda of Valley Stream responded

Thank you for the outstanding review! We're pleased to hear that everything went smoothly during your visit and that you enjoyed our waiting area. Providing a comfortable and accommodating environment for our customers is important to us. We appreciate your recommendation and look forward to welcoming you back to our service area in the future!

Helpful
April 21, 2024

Regarding the service advisor Brandon, He was great while my car was being serviced However after my car was serviced I called him and texted him several times to ask a question about my car and he nev More

by ethom66084
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Martinez
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April 21, 2024

Quick service, problem identified and resolved in one day. Alex Marcel was helpful throughout the process. More

by kwag123
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Alex provided you with effective service, resolving your problem quickly. We strive to identify and fix issues efficiently, ensuring you can get back on the road as soon as possible. Your satisfaction is our priority, and it's great to know that we met your expectations. We look forward to serving you again in the future!

Helpful
April 20, 2024

Fair pricing, knowledgeable, helpful and polite employees. Good experience with both sales and service departments. More

by lawrencekshapiro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Tucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Honda of Valley Stream responded

Thank you for your positive review! We are thrilled to know that both our sales and service departments provided you with a good experience. We strive to maintain high standards in every aspect of our operations, and your feedback is very encouraging. We appreciate your trust in us and look forward to continuing to serve you in the future!

Helpful
April 20, 2024

Kevin was excellent! He really went beyond his regular duties to help. Appreciate you Kevin! More

by SHARONGJAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to share your experience! We're so pleased to hear that Kevin went out of his way to assist you. His dedication is a great example of our commitment to exceptional customer service. We'll make sure Kevin receives the recognition he deserves. We appreciate your appreciation, and we look forward to continuing to serve you in the future!

Helpful
April 19, 2024

Repair was handled to my satisfaction and the billing was handled quickly through the extended warranty. More

by annie.vel611
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're pleased to hear that the repair was complete efficiently. We strive to provide a seamless and satisfactory service for all our customers, and we're glad to know we met your expectations. We appreciate your feedback and look forward to assisting you with any future needs! Let us know if there is anything we can do for you.

Helpful
April 18, 2024

I found that Honda of Valley Stream to be clean, professional, speedy and just a pure joy More

by fkgchapm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback about Honda of Valley Stream! We strive to create a welcoming and efficient environment for all our customers, and your comments affirm our efforts. We look forward to continuing to provide you with joyful and exceptional service on your future visits! Thank you for choosing us.

Helpful
April 18, 2024

Very happy with both the dealer staff and the vehicle I purchased. I was impressed by how quickly the sale and truck preparation went on purchase day. Definitely a pleasant experience. More

by kenbond1
Recommend Dealer
Yes
Employees Worked With
Anthony Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful review! We're so glad to hear that you are very happy with both our staff and the vehicle you purchased. We strive to make every experience as pleasant and seamless as possible. Your satisfaction is our top priority, and we look forward to continuing to provide you with excellent service in the future. Enjoy your new vehicle!

Helpful
April 18, 2024

Mark took care of the situation. Although Honda dealer was not able to replicate and diagnose the issue the first time around. When the issue resurfaced, Mark made sure to assist. He More

by leipeterk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience with us, especially your interactions with Mark. Your patience and feedback are greatly appreciated, and we'll be sure to commend Mark for his dedicated service. We're here to help and look forward to providing you with continuous support and assistance. Thank you for choosing our dealership!

Helpful
April 18, 2024

Considerate, helpful, cooperative and supportive . Listened to our question about the car and explained all the procedures. More

by auntmo623
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabe Peña
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

Honda of Valley Stream responded

Thank you for taking the time to leave such a thoughtful review! It's great to know that our team took such excellent care of you. Providing clear communication and support is essential to us, and we're glad we met your expectations. We appreciate your feedback and look forward to assisting you further in the future!

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