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Honda of Valley Stream

Valley Stream, NY

Overview
Employees
Reviews
Vehicles
4.6
3,276 Reviews
Honda of Valley Stream, NY has been serving drivers in Brooklyn, Queens, the Five Towns, and Long Island since 1982. Family-owned and operated, Honda of Valley Stream has always kept the same automotive philosophy in which our customers always come first. Treating our customers like family is what has allowed us to remain successful in a world full of high-pressure and impersonal sales. With over 30 years of efficient service and great personal relationships, we look forward to serving our drivers in our community for many years to come! Honda of Valley Stream carries the latest Honda models and Offers Specialized Car Service because, when you're happy - we're happy! We would like to express our sincere gratitude for visiting our website. Our relationship with you and commitment to helping you enjoy the car of our dreams every mile you travel - Those are the most important aspects of our business. We take pride in personalizing your experience. Whether you're looking for a new Accord, Civic, CR-V, HR-V, Pilot, or a pristine used car, we would be happy to help you find the perfect match. Our first and foremost goal is to make your car-buying and ownership experience better than any other you've had near Hempstead, Elmont, Lynbrook and beyond. If you're ready to answer the call of fun, style and peace of mind; be sure to contact us today. And prepare to have your expectations exceeded.
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164 Sunrise Hwy

Valley Stream, NY

11581

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Showing 3,276 reviews

August 15, 2023

She was very professional, and knowledgeable of all my questions regarding my car. Very pleasant. More

by DEBORAHVIRGO51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Frank Cirillo, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Aug 16, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review. We are so pleased that you had such great care given during your time with us. Please reach out if you need anything.

Helpful
August 14, 2023

Marcel, is not very pushy about selling “extra “ services. He suggests to me what needs to be done and leaves the decision up to me. Always reminds me of recalls. More

by FLEE228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2023 -

Honda of Valley Stream responded

Thank you for the great review and kind words about Marcel. We hope to see you again. Please reach out if you need anything.

Helpful
August 13, 2023

They have great customer service, very friendly and helpful. I would recommend them to anyone looking for a Honda ! More

by KCOLL598
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
C Parlow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Honda of Valley Stream responded

Thank you for taking the time to write a review based off the time you spent with us. We strive for 5-star service every time you visit us. Please reach out if there is anything additional we can do to assist you. We hope to see you again.

Helpful
August 12, 2023

he is patient friendly and goes above and beyond to please his customers. Honda should be proud to have him . I met him once when I walked in Honda and every time I go back I always ask for him to help More

by boeta
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
4.0
This rating includes all reviews, with more weight given to recent reviews.
Albert Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Honda of Valley Stream responded

Thank you for taking the time to write a review based on the time you spent with us. We appreciate you recognizing our staff and will pass along the message. Please reach out if there is anything additional we can do to assist you. We hope to work with you again in the future.

Helpful
August 11, 2023

Good and efficient service. Always please with the service from Marcel for my Honda CRV. More

by LJMINOR_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

Helpful
August 11, 2023

Forgot to put my lock lug nut on my tire and kept my lock lug nut key More

by THEBERM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2023 -

Honda of Valley Stream responded

We apologize for the inconvenience and would like to get you back into the shop to resolve your issue. Please reach out to our Service Manager, Willie Meija, to schedule a time that works for you. 516-812-5302

Helpful
August 11, 2023

Buen servicio y especialmente que hablan mi idioma. Podría recomendar a algún familiar o amigo More

by dob619
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 11, 2023 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

Helpful
August 09, 2023

Great services, was quick and the folks were very pleasant and professional. I've been going here to service my CRV for years. More

by JJONES72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2023 -

Honda of Valley Stream responded

Thank you for the excellent review. We appreciate you choosing to bring your vehicle to our service department and look forward to working with you again in the future. Please reach out and let us know if there is anything additional we can do for you.

Helpful
August 09, 2023

Great service and attentive scheduling. I used to go to MIllenium in Garden City. Much better. More

by robroy108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 10, 2023 -

Honda of Valley Stream responded

Thank you for choosing us and for taking the time to let us know how your experience was. We strive for a 5-star experience every time. Please reach out if there is anything else we can do for you. We hope to see you again.

Helpful
August 08, 2023

The service was professional, courteous & the the price was fair. I am very thankful that they’re nearby. More

by DENNISKEA0
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2023 -

Honda of Valley Stream responded

Thank you for the great review. We appreciate the time you spent reviewing our service department. Please let us know if you need anything additional from us. We hope to see you again soon.

Helpful
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