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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,249 Reviews
Call Service Center (516) 758-5396

3,249 Reviews of Honda of Valley Stream - Service Center

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April 15, 2025

Excellence in customer service, Attentiveness, and caring. I would continue to get my vehicle serviced there More

by dawnroxanne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 16, 2025 -

Honda of Valley Stream responded

Hi there, We truly appreciate your kind words! It’s wonderful to hear that our team’s dedication and care made your experience a great one. We're grateful for your continued trust, and if there's ever anything you need, please don't hesitate to reach out!

April 14, 2025

Alex Marcel has been an advisor for a while and he is very dedicated, caring, informative, polite and looks after his customers. We have been customers of Honda of Valley Stream for many years and as lo More

by valstream
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for your continued loyalty. It means a lot to us to have earned your trust over the years, and we look forward to continuing to serve you!

April 14, 2025

I waited almost 3 hours for an oil change and that was with an appointment. More

by SSRIEFF404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Honda of Valley Stream responded

Thank you for your feedback. We're very sorry to hear that your visit took longer than expected—that’s not the experience we aim to provide. Your time is valuable, and we appreciate your patience and are always working to improve our timing. Please reach out if there’s anything we can do to make things right or assist you further.

April 14, 2025

Very professional staff members, keeping customers up to date on their vehicles service. I’ve been to the Valley Stream service center twice, no issues whatsoever. More

by TBOYLES68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 15, 2025 -

Honda of Valley Stream responded

Hi, We truly appreciate your continued trust in our service center. It’s great to know our team has kept you well-informed and that your visits have been smooth. If there's ever anything you need, please feel free to reach out!

April 14, 2025

Brandon made my visit pleasant and timely. First time I was happy with service department. More

by TOBEGINS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 15, 2025 -

Honda of Valley Stream responded

Hi there, We’re so glad to hear this visit stood out in a positive way! Brandon will appreciate the recognition. If you ever need anything moving forward, please don’t hesitate to reach out!

April 12, 2025

Good service and very reliable, everyone was very helpful and considerate. It’s a enjoyable experience. More

by Aiwen
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 14, 2025 -

Honda of Valley Stream responded

Hi Aiwen, thank you for the kind words. We're so glad you had a reliable and enjoyable experience with helpful and considerate service. If you ever need anything, we’re always here for you!

April 11, 2025

Very satisfied. It a was steady to get an appointment and service was done promptly. More

by SEBASDANY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the great feedback. We're glad scheduling was easy and that your service was completed promptly. If you ever need anything, we're always here to help!

April 10, 2025

I am always pleased with the service you provide. Every one is so very professional. More

by CARMENCHARISMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2025 -

Honda of Valley Stream responded

Hi Carmen! Thank you so much for your kind words. We're thrilled to hear that you're consistently pleased with our service. If you ever need anything, we're always here to help!

April 09, 2025

Very pleasant to deal with understood the reason why I was there and what I have told him would definitely deal with him again More

by cubbsass58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for the great feedback. We're glad your experience was pleasant and that you felt heard and understood. We’d be happy to assist you again anytime—just let us know when you’re ready!

Apr 10, 2025 -

cubbsass58 responded

Good morning I just went to the parts department because I have some chipping on the hood of the car which just turned a year old Hassan the one that sold me the car told me I could go get touchup most likely would cost me like three dollars I went there stood there for 25 minutes to find out it was almost $24 It’s unacceptable because the car is practically brand new and the paint is chipping on the top of the hood I shouldn’t have to pay that kind of money for a touchup on a car that I said is practically brand new so I was very unhappy about that. I emailed his son very nice man gave me his email, but I have not heard back from him

April 08, 2025

It was a visit to fix a Honda Recall. I was only made aware of the issue when I had my annual DMV inspection and they flagged the recall. More

by ipitt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 08, 2025 -

Honda of Valley Stream responded

Hi there! Thank you for bringing your vehicle in to take care of the recall. We're glad we could assist with the necessary fix. If you ever have questions about recalls or need anything else, we're always here to help!

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