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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,209 Reviews
Call Service Center (516) 758-5396

3,209 Reviews of Honda of Valley Stream - Service Center

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March 19, 2024

The office lady was friendly. But but but …… They were very unfriendly in the process of receiving the car at the entrance and giving it to me after the maintenance was complete More

by xios1682
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Honda of Valley Stream responded

We are pleased that Clara was able to greet you with a friendly disposition and be helpful. We are so sorry that our car jockey team did not do the same. Occasionally when it is very busy they get focused on being time efficient and getting the customers in for service. We take your comments seriously and will address the concern. Let us know if we can be of any more assistance. Until we see you again, please be safe and take care!

March 19, 2024

The dealership was well organized and answered any questions I had they attended to all my needs More

by SUNNYBOY127
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you found our dealership well-organized and that we were able to address all your questions and needs. Customer satisfaction is our top priority, and we're glad we could assist you effectively. Thank you for choosing us, and we look forward to serving you again in the future!

March 19, 2024

They worked with me and gave proper recommendations in my car repairs. They had the mechanic tell me personally all problems I could encounter if I didn’t do the repairs. More

by RAMONC59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Honda of Valley Stream responded

We're pleased to hear that our team provided you with proper recommendations and took the time to explain the potential issues with your car repairs. Transparency and clear communication are essential to us, and we're glad that you had a positive experience. Thank you for choosing our dealership, and we hope to continue serving you in the future!

March 19, 2024

Courtesy was very good Service was also good waiting time not bad and clean thank More

by eduardoj12@icloud.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a positive experience with us! Providing excellent service and maintaining a clean environment are top priorities for us. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us for your automotive needs!

March 19, 2024

Service was great the didn’t have to wait too long and the guy who did my car his name is Toro he did a great job and he is very nice and for Ms Briyanna great customer service , thank you Ms Beiyanna an More

by KAREENWATSON34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Honda of Valley Stream responded

We're thrilled to hear about your positive experience with our service team! It's fantastic that you didn't have to wait long and that Toro provided excellent service and was friendly. We're also glad to hear that Briyanna provided great customer service. Thank you for your kind words, and we look forward to welcoming you back again in the future!

March 18, 2024

I like this dealership. Alex Marcel is good person always look out for the customers. More

by Mslack243
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 19, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you enjoy our dealership! Alex Marcel is indeed an invaluable member of our team, always prioritizing customer satisfaction. Thank you for your kind words, and we look forward to continuing to serve you in the future!

March 18, 2024

Everything was easy and simple. She was also helpful with everything I needed to know More

by biancajemmott
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2024 -

Honda of Valley Stream responded

We're delighted to hear that your experience was easy and straightforward! Our team strives to provide helpful and informative service to all our customers. If you have any further questions or need assistance, feel free to reach out. Thank you for choosing us!

March 18, 2024

I received friendly service and team members kept me informed about the work done on the car. More

by murielplouis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you received friendly service and that our team members kept you informed about the work done on your car. Ensuring clear communication and providing excellent service are our top priorities, and we're glad to know that we met your expectations. Thank you for choosing us, and we appreciate your feedback. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

March 17, 2024

For the past 12 years the staff and service is extremely good no complaints I appreciate the service More

by HARESHDATHDEO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 18, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you've had an extremely good experience with our staff and service over the past 12 years. Your satisfaction is our priority, and we appreciate your loyalty and kind words. If there's anything more we can do for you or if you have any additional feedback, please feel free to let us know. Thank you for choosing us, and we look forward to continuing to serve you for many more years to come!

March 16, 2024

Brandon was extremely nice and pleasant to talk to. He showed me about the warranty. I did not understand and now I do understand and what a great guy. More

by chefdebbie798
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Brandon provided you with exceptional service and took the time to explain the warranty to you. Your satisfaction is our priority, and we appreciate your kind words about Brandon's professionalism and helpfulness. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you again!

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