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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,244 Reviews

3,244 Reviews of Honda of Valley Stream - Service Center

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March 31, 2024

Great service, Ms, Torres, excellent; very helpful and pleasant to deal with. Keep up the good work More

by CARLYLEJOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that Ms. Torres provided you with excellent service and made your experience pleasant. We will definitely pass along your feedback to her. We appreciate your support and look forward to serving you again in the future. If you ever need anything else, please don't hesitate to reach out.

March 30, 2024

We had an excellent customer experience with Honda Valley stream , from sales dept up to service dept , Our car needs to replace window and they act fast order the parts right away , Clara Torres our More

by vaysa_alipio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2024 -

Honda of Valley Stream responded

We're delighted to hear about your excellent customer experience at Honda of Valley Stream! It's wonderful to know that both the sales and service departments provided top-notch service and acted swiftly to address your needs. Clara Torres sounds like a valuable member of our team, and we're glad she could assist you professionally and efficiently. We appreciate your loyalty as a repeat customer, and we're committed to providing you with the best service possible. Thank you for recommending Honda of Valley Stream, and we look forward to continuing to serve you in the future!

March 28, 2024

Service advisor was nice and approachable although the oil change/maintenance service took more than 2 hrs to finish, hopefully it will be quicker next time. More

by FCYRUSGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback, and we appreciate your patience during your recent oil change and maintenance service. We're glad to hear that your service advisor was nice and approachable. We understand that your time is valuable, and we apologize for any inconvenience caused by the extended wait time. Rest assured, we'll strive to improve our efficiency to ensure a quicker service experience for you in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We're committed to providing excellent service and appreciate your feedback.

March 28, 2024

Very efficient . He told me everything I need to know. He answered all my questions More

by vcm2928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a very efficient and informative experience! Providing clear explanations and answering all your questions is important to us, and we're delighted that we could meet your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help!

March 27, 2024

Hey wassup they do good job to attend people And do good job with the cars More

by TAVOHS98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Honda of Valley Stream responded

We greatly appreciate your feedback! Providing excellent service to our customers and ensuring top-notch maintenance for our cars are our utmost priorities. We're glad to hear that you're satisfied with both aspects of your experience with us. If there's anything more we can do to assist you, please feel free to let us know. We're here to help!

March 27, 2024

The service adviser was friendly and helpful. He was able to get me in and out in a timely fashion given the type of work my vehicle needed and the weather outside. Job was completed to my satisf More

by RICHARD136936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a positive experience with our service advisor! Providing friendly and helpful service is our priority. It's great to know that the job was completed to your satisfaction. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

March 26, 2024

i brought my vehicle in for service due to loud noise. The service team quickly evaluated the problem, recommended the needed repairs and the issue has been resolved. While there some additional preventat More

by JWASHINGTON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a great experience with our service team! Addressing your vehicle's concerns promptly and efficiently is always our priority, and we're glad to hear that the team quickly resolved the issue to your satisfaction. Thank you for entrusting us with your vehicle, and please don't hesitate to reach out if you need any further assistance in the future.

March 26, 2024

The dealership is good and fantastic. They show good services and their lobby is comfortable. More

by mejia Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad you found our dealership to be fantastic with good services and a comfortable lobby. If there's anything else we can assist you with, please let us know.

March 26, 2024

The facilities were nice but the wait was way too long. Had an appointment for 10am and was quoted a 2 hour wait, but took 3 hours. Why did I make an appointment and why did it take so long More

by JAMESJODONNELL29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Honda of Valley Stream responded

We apologize for the long wait that you encountered for your service appointment. We are always working on improving our timing without sacrificing the quality of our work. We really hope to see you again. Let us know if there is anything else we can assist you with.

March 26, 2024

I was very pleased with my first time there. Briyanna was very helpful and made it an easy visit. More

by kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that your first visit was a positive experience! Briyanna will be delighted to know that she was able to make your visit easy and enjoyable. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!

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