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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,244 Reviews

3,244 Reviews of Honda of Valley Stream - Service Center

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March 25, 2024

I had a pleasant experience on my most recent service for my CRV. The staff is great and the waiting room is clean and comfortable. My rep. Clara Torres was great. She kept my informed throughout my visit an More

by PETEC88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a pleasant experience during your recent visit for service on your CRV! Clara Torres will be thrilled to receive your positive feedback, and we're glad to hear that she kept you informed and ensured your car was ready in a timely manner. Thank you for choosing us, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

March 25, 2024

Very nice and helpful service. Clara nice and kept me updated on my service time More

by DEBBIETAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that you had a positive experience with the service at the dealership and that Clara provided helpful and attentive service, keeping you updated on your service time. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!

March 25, 2024

I had a fantastic experience at this dealership. I found the right car for my needs. The financing process was smooth and easy, and I never felt pressured to make a decision.It's great.👉[[ EMRIN is More

by RUNAM talukdar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amrin Islam
Mar 26, 2024 -

Honda of Valley Stream responded

It's great to hear that you had a fantastic experience at the dealership and found the right car for your needs. A smooth and easy financing process without feeling pressured is important, and I'm glad that was your experience. It sounds like Emrin provided excellent service. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!

March 25, 2024

The best vendedora Ada. excelente servicio y atenciones, amable y sabe lo que busca el cliente para su bienestar y comodidad More

by JULIOaSANCHEZTEJADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ada
Mar 26, 2024 -

Honda of Valley Stream responded

¡Gracias por tus amables palabras sobre Ada! Nos alegra saber que has tenido una excelente experiencia con su servicio. Nos esforzamos por satisfacer las necesidades de nuestros clientes y brindarles la mejor atención posible. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!

March 25, 2024

As usual the service department continues to provide professional and courteous service period the attention to detail continues to amaze me period this is why I continue to use Honda a valley stream as More

by depercin6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

Thank you for your continued trust in our service department. We're delighted to hear that our team consistently provides professional and courteous service, and that our attention to detail exceeds your expectations. We appreciate your loyalty and look forward to serving you again in the future. If there's anything else we can assist you with, please don't hesitate to reach out.

March 25, 2024

The experience was pretty smooth and everyone was polite. Felt like everyone was professional as if I was provided in accurate and timely information More

by REIDRICARDO29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that you had a smooth experience and found everyone to be polite and professional. Providing accurate and timely information is essential for ensuring customer satisfaction, and I'm glad to hear that was your experience. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!

March 25, 2024

Nice people. They explain up front what has to be done and the time needed. No surprises. More

by rodver69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

It's great to hear that you had a positive experience with the dealership and that they were transparent about the necessary service and the time required. Clear communication and no surprises make for a smooth and satisfying experience. If you have any further questions or need assistance in the future, feel free to reach out. We're here to help!

March 25, 2024

Mark intently listened to my concerns and explained what Honda is able to do. In addition he researched what maintenance was overdue and had the technician perform it as part of my maintenance contract. More

by karl3587
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

It's great to hear that Mark provided such attentive service and addressed your concerns effectively. We always strive to ensure our customers feel heard and taken care of. Thank you for sharing your positive experience, and if you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

March 25, 2024

Clara was very helpful and let me know when the service was running longer than expected. Though it took a little lnger than expected, the customer waiting area is so pleasant that I hardly noticed the wai More

by elliotskiddell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

We're glad to hear that Clara provided helpful assistance during your service visit. Our aim is to ensure a positive experience for all our customers, even if unexpected delays occur. We appreciate your patience and understanding. If you have any further feedback or need assistance in the future, please don't hesitate to let us know. Thank you for choosing us for your automotive needs!

March 25, 2024

My service attendant Kevin was very rude. Tried to get Mark to assist but No. More

by traceyme.talia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

We sincerely apologize for the experience you had. We are speaking with Kevin about this matter. Thank you for reviewing your time with Honda of Valley Stream, and we hope to see you again in the future.

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