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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,261 Reviews
Today: 7:00 AM - 6:00 PM Open Now
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3,261 Reviews of Honda of Valley Stream - Service Center

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March 28, 2024

Service advisor was nice and approachable although the oil change/maintenance service took more than 2 hrs to finish, hopefully it will be quicker next time. More

by FCYRUSGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Honda of Valley Stream responded

Thank you for your feedback, and we appreciate your patience during your recent oil change and maintenance service. We're glad to hear that your service advisor was nice and approachable. We understand that your time is valuable, and we apologize for any inconvenience caused by the extended wait time. Rest assured, we'll strive to improve our efficiency to ensure a quicker service experience for you in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We're committed to providing excellent service and appreciate your feedback.

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March 27, 2024

Hey wassup they do good job to attend people And do good job with the cars More

by TAVOHS98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Honda of Valley Stream responded

We greatly appreciate your feedback! Providing excellent service to our customers and ensuring top-notch maintenance for our cars are our utmost priorities. We're glad to hear that you're satisfied with both aspects of your experience with us. If there's anything more we can do to assist you, please feel free to let us know. We're here to help!

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March 27, 2024

The service adviser was friendly and helpful. He was able to get me in and out in a timely fashion given the type of work my vehicle needed and the weather outside. Job was completed to my satisf More

by RICHARD136936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a positive experience with our service advisor! Providing friendly and helpful service is our priority. It's great to know that the job was completed to your satisfaction. If you need any further assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!

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March 26, 2024

i brought my vehicle in for service due to loud noise. The service team quickly evaluated the problem, recommended the needed repairs and the issue has been resolved. While there some additional preventat More

by JWASHINGTON7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a great experience with our service team! Addressing your vehicle's concerns promptly and efficiently is always our priority, and we're glad to hear that the team quickly resolved the issue to your satisfaction. Thank you for entrusting us with your vehicle, and please don't hesitate to reach out if you need any further assistance in the future.

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March 26, 2024

The dealership is good and fantastic. They show good services and their lobby is comfortable. More

by mejia Rafael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad you found our dealership to be fantastic with good services and a comfortable lobby. If there's anything else we can assist you with, please let us know.

March 26, 2024

The facilities were nice but the wait was way too long. Had an appointment for 10am and was quoted a 2 hour wait, but took 3 hours. Why did I make an appointment and why did it take so long More

by JAMESJODONNELL29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Honda of Valley Stream responded

We apologize for the long wait that you encountered for your service appointment. We are always working on improving our timing without sacrificing the quality of our work. We really hope to see you again. Let us know if there is anything else we can assist you with.

March 26, 2024

I was very pleased with my first time there. Briyanna was very helpful and made it an easy visit. More

by kayla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that your first visit was a positive experience! Briyanna will be delighted to know that she was able to make your visit easy and enjoyable. If you have any further questions or need assistance in the future, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again!

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March 25, 2024

I had a pleasant experience on my most recent service for my CRV. The staff is great and the waiting room is clean and comfortable. My rep. Clara Torres was great. She kept my informed throughout my visit an More

by PETEC88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a pleasant experience during your recent visit for service on your CRV! Clara Torres will be thrilled to receive your positive feedback, and we're glad to hear that she kept you informed and ensured your car was ready in a timely manner. Thank you for choosing us, and we look forward to serving you again in the future. If you have any further questions or need assistance, please don't hesitate to reach out.

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March 25, 2024

Very nice and helpful service. Clara nice and kept me updated on my service time More

by DEBBIETAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that you had a positive experience with the service at the dealership and that Clara provided helpful and attentive service, keeping you updated on your service time. If you have any further questions or need assistance in the future, don't hesitate to reach out. We're here to help!

March 25, 2024

I had a fantastic experience at this dealership. I found the right car for my needs. The financing process was smooth and easy, and I never felt pressured to make a decision.It's great.👉[[ EMRIN is More

by RUNAM talukdar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amrin Islam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amrin Islam
Mar 26, 2024 -

Honda of Valley Stream responded

It's great to hear that you had a fantastic experience at the dealership and found the right car for your needs. A smooth and easy financing process without feeling pressured is important, and I'm glad that was your experience. It sounds like Emrin provided excellent service. If you have any further questions or need assistance in the future, please feel free to reach out. We're here to help!

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