Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

Sort by
December 27, 2023

The service was on point and the car was delivered at the time indicated at check in. More

by zamin123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Timely service and delivering the car as promised are essential aspects of our commitment to quality service. We're glad your experience aligned with our standards. If there's anything more we can do to assist you in the future, please don't hesitate to reach out.

December 27, 2023

South Shore Honda has kind staff and very good mechanics. I usually don’t have a problem with their work. More

by BUYDEEBOATLOAD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 28, 2023 -

Honda of Valley Stream responded

Having a kind staff and reliable mechanics makes all the difference. Consistently good service is what we aim for, and we appreciate your trust in our work. If there's anything specific we can do to further improve your experience, please feel free to share your thoughts with us.

December 27, 2023

The service is outstanding! I will never take my car anywhere else. Thank you to Alex Marcel and his team. More

by lorrainerigo@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Honda of Valley Stream responded

We're thrilled to hear that you found our service outstanding! Alex Marcel and our dedicated team work hard to ensure that your car receives top-notch care. Your loyalty means a lot to us, and we're honored to be your go-to destination for car service. Should you ever need anything in the future, don't hesitate to reach out. Your satisfaction is our priority, and we're here to provide exceptional service every time you visit!

December 27, 2023

I return to HVS service because of Alex Marcel. Alex knows how to treat people. This is what builds customer relationships. He always has the customer’s best interest in mind. He persevered and wa More

by MWEINBERG4
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Honda of Valley Stream responded

It's fantastic to hear about your positive experience with Alex! His dedication to understanding and addressing issues showcases his determination to do right by our customers. We deeply value your trust and your feedback. Thank you for highlighting Alex's commitment to putting customers first. If there's anything else we can assist you with, please let us know. We're here to continue providing you with top-tier service and care.

December 27, 2023

This dealership is clean and spacious, but the time to wait on your car is way too long More

by kedecia_gunter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 29, 2023 -

Honda of Valley Stream responded

Thank you for the great rating. We assure you that we are constantly working on shortening our wait time while still preserving the high quality of our work. We hope to see you again. Please reach out if you need anything.

December 26, 2023

very professional and attentive. they do great job with help all customers as much as possible. love them !! More

by GREG10690
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Providing professional and attentive service to assist all our customers is our top priority, and we're thrilled to know you had a great experience with us. Your kind words mean a lot, and we love having customers like you! If there's anything more we can do for you, just let us know. Thanks for your support and for choosing us!

December 26, 2023

Marcel is very professional he is a very nice man. Whenever I come to the service center I always go to Marcel I think he deserves a raise of pay More

by georgia12E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your positive experiences with Marcel at our service center! We greatly appreciate your kind words about his professionalism and demeanor. We'll be sure to share your feedback with our management team. Thank you for your loyalty and for recognizing Marcel's hard work. If there's anything else we can assist you with, please don't hesitate to reach out.

December 24, 2023

I always receive great, friendly, and efficient service. The service center waiting are is clean and comfortable. More

by mitchell.friedman1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brianna Jones
Report | Print
Dec 27, 2023 -

Honda of Valley Stream responded

It's wonderful to hear about your consistently positive experiences with our service! Providing great, friendly, and efficient service is a priority for us, and we're thrilled that you've experienced that every time. Keeping our service center clean and comfortable for our customers is important, and we're glad you find it accommodating. If there's anything more we can do to enhance your visits, please let us know. Thank you for your continued support!

December 22, 2023

Great customer service keeps customers returning! Upfront and very honest. Thanks Clara I’ll be back. More

by JT123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 27, 2023 -

Honda of Valley Stream responded

Absolutely! Great customer service is our foundation, and we're thrilled that Clara provided you with an upfront and honest experience. Your satisfaction is our priority, and we're delighted to hear that you'll be returning. If there's anything more we can assist you with on your next visit, just let us know. Thank you for choosing us, and we look forward to seeing you again!

December 22, 2023

My service agent did an excellent job keeping me informed and out the door as quickly as possible. Great service experience. More

by brandonp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
Report | Print
Dec 27, 2023 -

Honda of Valley Stream responded

That's fantastic to hear! Keeping customers informed and ensuring a swift service experience is what we aim for. We're glad your service agent did an excellent job and that you had a great experience with us. If there's anything more we can do for you in the future, please don't hesitate to reach out. Thank you for your kind words and for choosing us for your service needs!

1
...
132
133
134
...
320