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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,236 Reviews
Call Service Center (516) 758-5396

3,236 Reviews of Honda of Valley Stream - Service Center

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January 09, 2024

Overall experience was good, wait time was fair and the advisor Brandon was very communicative with me. More

by KEVINFULO333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
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Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your feedback! We're glad to hear that you had a good experience and that Brandon provided clear communication throughout your visit. We strive to make the wait times reasonable and ensure that our customers are kept informed every step of the way. Your satisfaction is important to us, and we'll continue to work hard to provide excellent service during your future visits. Thank you for choosing us, and we look forward to serving you again!

January 09, 2024

It was perfect. Professionally taken care of. Everything was resolved Everything was perfect High level service and professionals More

by ISOKE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that your experience with us was perfect! Providing high-level service and ensuring that everything is professionally taken care of are our top priorities. Thank you for acknowledging our team's professionalism—we strive to deliver exceptional service to every customer. Your feedback is greatly appreciated, and we're here whenever you need us in the future.

January 09, 2024

I dropped my car off for an oil change at 10:30 am and was not finished until 2:30 and I had to call. When I go to the center my paperwork was not ready because the cashier said it was across the street More

by iaz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Jan 10, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. If the information provided we are unable to search our system. Please message us your name and contact info or reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

January 09, 2024

Took a long time to get the service, but my rep was easy to deal with More

by jlello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Billingsley
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Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your feedback with us. We apologize for the longer than expected wait time for your service. However, we're pleased to hear that your representative made the experience easier for you. Your comfort and satisfaction are important to us, and we'll work on improving our service efficiency to minimize wait times in the future. We appreciate your understanding and hope to provide you with a smoother and more prompt experience during your next visit. Thank you for choosing our dealership!

January 08, 2024

Clara was extremely helpful to me as a first time customer at the Honda of VS service center. Very clear and concise on estimate, and great set up of follow up communication to see the recommended se More

by hernandeznyc1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Honda of Valley Stream responded

We take pride in delivering clear and concise estimates, and we're delighted that Clara's communication made it easy for you to understand the recommended services and their prices. Our goal is to ensure a hassle-free process, and we're glad to hear that the pickup was smooth for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us!

January 04, 2024

Brought car in for oil change. Everything went well. Price was better than local gas station. More

by ninapollina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Honda of Valley Stream responded

We're glad to hear that your visit for an oil change went smoothly! Providing competitive prices and reliable service is important to us. Thank you for choosing us for your car's maintenance needs, and we look forward to serving you again in the future!

January 04, 2024

I love the fact that the the service was provided for a lift. That way I could go back home and get some things done. And the fact that I was called on my car was ready to head back there to pick it up. More

by Shanee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember his name
Report | Print
Jan 04, 2024 -

Honda of Valley Stream responded

It's important to us that you can carry on with your day while we take care of your car. Keeping you informed about your car's readiness is just part of our commitment to excellent service. Thank you for choosing our dealership, and we hope to continue exceeding your expectations in the future!

January 03, 2024

Fast and friendly service. Straight to the point and no unnecessary surprises with what the service detailed. Will recommend again. More

by dfort1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Balza
Report | Print
Jan 04, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you experienced fast, friendly service that was transparent and to the point! Providing clear and straightforward service is important to us, and we're glad we could meet your expectations. Thank you for your recommendation—we appreciate your support and look forward to assisting you or anyone you refer in the future!

January 03, 2024

This dealership is very good. Its very clean and has coffee that me and my daughter really enjoy! More

by silviarodas26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 04, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a positive experience at our dealership! A clean environment and enjoyable amenities like coffee are all part of ensuring our customers feel comfortable while they're here. Thank you for choosing us, and we hope to see you again in the future.

January 03, 2024

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by LEXSTINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
Report | Print
Jan 04, 2024 -

Honda of Valley Stream responded

We are unable to locate you in our system. Please privately respond giving me your name and contact information so that we can address your concerns directly. Thank you!

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