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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,332 Reviews

3,332 Reviews of Honda of Valley Stream - Service Center

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February 13, 2024

I left a voice message with on of the advisers for a follow up regarding a repair recommended, no one never returned my call, it has been two weeks or more. Overall, technicians provide excellent servi More

by GUY JOSEPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
3.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2024

I found this dealership to be a very helpful resource. Steve was our salesperson and he was very helpful throughout the whole process. More

by cosbrb18
Recommend Dealer
Yes
Employees Worked With
Steve Calderone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Honda of Valley Stream responded

Thank you for the time you spent leaving this review. We appreciate you choosing us for your vehicle service needs and look forward to working with you again.

February 13, 2024

The service was excellent. The waiting area is clean and well lit. No complains, and I will recommend. More

by ALLAN_PT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 13, 2024

Clara is beyond helpful, always so professional and attentive, she always explains the repairs completed ans repairs that need future attention, always gets me out on time and keeps me updated. Thank y More

by johnjclive72815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 13, 2024

Clara torea was really nice and helpful. She was really professional. I would go there again More

by hasnat288
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

February 13, 2024

1st time at the dealership where I had an inconvenience with a service advisor regarding a coupon & some misunderstanding from my side regarding maintenance work. I spoke with Mr Willie Mejia who is a true More

by usman79us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
Feb 15, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience, and we're glad to hear that Mr. Willie Mejia provided excellent leadership and resolved the issues you encountered. It's great to know that he was courteous and addressed your concerns effectively. We appreciate your understanding and are pleased to hear that you plan to return to Honda of Valley Stream for your future service needs. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you for choosing us, and we look forward to serving you in the future!

February 13, 2024

Kevin Singh was terrific. He kept me updated throughout service and was very professional. Also, the waiting area was very comfortable and clean. I bought 3 cars from Valle More

by sdulisse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

February 13, 2024

professional and pleasant to deal with. The service area is clean and comfortable to wait in. More

by PG416
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2024 -

Honda of Valley Stream responded

Thank you for the excellent review and the time you spent leaving it. We are pleased to have exceeded your expectations and look forward to working with you again. Please reach out if there is anything else we can assist you with.

February 12, 2024

My advisor was very polite and kept me updated on the status of my vehicle. He also informed me of a repair that was necessary and that it was covered under my warranty. More

by jrlamb1982
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Honda of Valley Stream responded

It's great to hear that your advisor provided you with polite and informative service during your visit! Keeping you updated on the status of your vehicle and informing you about covered repairs are essential parts of our commitment to excellent customer service. We're glad we could assist you with your warranty-covered repair and ensure that your vehicle is in top condition. If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us, and we appreciate your feedback!

February 12, 2024

The service and dealership is always professional and clean.. I've been a customer for years and always satisfied with that establishment. More

by RENRMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2024 -

Honda of Valley Stream responded

Thank you for your loyalty as a long-time customer! We're thrilled to hear that you've consistently had positive experiences with our dealership and that you're satisfied with our professional service and clean facilities. Providing excellent service to our customers is our top priority, and we're grateful for your continued support. If you ever need assistance in the future or have any questions, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you for many more years to come!

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