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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,241 Reviews
Call Service Center (516) 758-5396

3,242 Reviews of Honda of Valley Stream - Service Center

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January 09, 2024

The customer service (Mark) was great; he updated me on the additional stuff needed to get and the service was efficient/timely. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark
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Jan 10, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Mark provided you with excellent customer service! Keeping our customers informed and ensuring transparency about any additional service needs is a priority for us. It's fantastic to know that your experience was efficient and timely. We'll be sure to pass along your kind words to Mark and the team. Thank you for choosing us for your service needs, and we look forward to delivering the same level of exceptional service in the future!

January 09, 2024

A wonderful facility with a very professional staff! At one point, I was visiting another Honda Service Center. Now I will strictly visit Valley Stream Honda. More

by hymie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

We're truly honored by your kind words! Thank you for choosing us and for recognizing our facility and professional team. We strive to create an exceptional experience for all our customers, and knowing that you've chosen us exclusively means a lot. We're committed to continuing to provide top-notch service during every visit. We look forward to being your trusted choice for all your Honda service needs!

January 09, 2024

Clara was absolutely amazing to work with. She called me early in the morning to review what I needed done and then sent me a message, so I could stay in touch with her. I was able to get upda More

by STEPHSCHIANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

That's incredible to hear! Clara is indeed amazing, and we're delighted that she provided you with such a fantastic service experience. Keeping you informed and ensuring clear communication throughout the process is essential to us, and it's fantastic that Clara went above and beyond to make sure you were updated and comfortable. Thank you for spreading the word about your positive experience with us. We truly appreciate your recommendation. We look forward to serving you and your vehicle needs in the future!

January 09, 2024

Very professional service , Paul is the number one salesman. He solved all my problems. Soon I’m going to come back and buy another vehicle . More

by RUTRAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

That's fantastic to hear! We're thrilled that Paul provided you with such professional service. Thank you for choosing us and for your kind words about Paul. We can't wait to welcome you back when you're ready for your next vehicle. We'll be here to provide you with the same excellent service and assistance. Thank you for your loyalty, and we look forward to seeing you again soon!

January 09, 2024

Well the waiting period was a little one but the service was very good t More

by shelleysmooth61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eduardo Balza
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Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found the service to be very good, although we apologize for any inconvenience caused by the waiting period. Your satisfaction is important to us, and we'll work on making the wait time more efficient for your next visit. Thank you for choosing our service, and we hope to see you again in the future.

January 09, 2024

Great fast friendly service the center was clean all the workers were nice I had a great experience More

by cv3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark skawinski
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Jan 10, 2024 -

Honda of Valley Stream responded

That's fantastic to hear! We're delighted that you had a great experience at our service center. Providing fast, friendly service in a clean environment is always our goal, and we're thrilled that our team met your expectations. We appreciate your kind words about our staff and their friendliness. Thank you for choosing us, and we look forward to delivering the same excellent service during your future visits!

January 09, 2024

Overall experience was good, wait time was fair and the advisor Brandon was very communicative with me. More

by KEVINFULO333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
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Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your feedback! We're glad to hear that you had a good experience and that Brandon provided clear communication throughout your visit. We strive to make the wait times reasonable and ensure that our customers are kept informed every step of the way. Your satisfaction is important to us, and we'll continue to work hard to provide excellent service during your future visits. Thank you for choosing us, and we look forward to serving you again!

January 09, 2024

It was perfect. Professionally taken care of. Everything was resolved Everything was perfect High level service and professionals More

by ISOKE9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that your experience with us was perfect! Providing high-level service and ensuring that everything is professionally taken care of are our top priorities. Thank you for acknowledging our team's professionalism—we strive to deliver exceptional service to every customer. Your feedback is greatly appreciated, and we're here whenever you need us in the future.

January 09, 2024

I dropped my car off for an oil change at 10:30 am and was not finished until 2:30 and I had to call. When I go to the center my paperwork was not ready because the cashier said it was across the street More

by iaz65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Billingsley, Jorge Ron-Suarez, Eduardo Balza, Daniel Sanchez
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Jan 10, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. If the information provided we are unable to search our system. Please message us your name and contact info or reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

January 09, 2024

Took a long time to get the service, but my rep was easy to deal with More

by jlello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich Billingsley
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Jan 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your feedback with us. We apologize for the longer than expected wait time for your service. However, we're pleased to hear that your representative made the experience easier for you. Your comfort and satisfaction are important to us, and we'll work on improving our service efficiency to minimize wait times in the future. We appreciate your understanding and hope to provide you with a smoother and more prompt experience during your next visit. Thank you for choosing our dealership!

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