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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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February 12, 2025

I was disappointed in the number of times I had to call to see the status of my car repair even though it was kept overnight. More over after two days in the shop I was given the car back only to find out More

by ANTHONYFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience, and we're sorry to hear about the challenges you faced. It’s great to know that the repair was resolved at no additional cost, but we understand your frustration with the communication and unexpected issues with the remote start. If you ever need assistance in the future, please don't hesitate to reach out!

February 12, 2025

Service appointment went smooth and representative was very professional and helpful. Thank You to all staff More

by marcia.betzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Honda of Valley Stream responded

Thank you for the kind words! We're so glad to hear your service appointment went smoothly and that our team provided professional and helpful service. If you need anything in the future, feel free to reach out. We're here to help!

February 12, 2025

Dealership is very professional, trustworthy, knowledgeable, and particularly pleasant to deal work with. Waiting area is clean and very comfortable as well. More

by Linda D.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2025 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We’re glad to hear you felt well taken care of and comfortable during your visit. Let us know if there’s anything we can assist you with in the future!

February 11, 2025

Great dealership delivering prompt professional service, by a group of competent attentive staff in a clean clean and welcoming environment. More

by akinnawonu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Honda of Valley Stream responded

We're thrilled to hear that the service exceeded your expectations! If you need anything else in the future, feel free to reach out—we're here to help!

February 11, 2025

Had a very smooth and very quick appointment with Brandon Martinez as my service advisor. More

by angelbran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! If you need anything else in the future, feel free to reach out—we're here to help!

February 10, 2025

Brandon was incredibly helpful. He was able to provide great service and went above and beyond. More

by Krystal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're so glad to hear that Brandon provided exceptional service and went above and beyond to assist you. If you need anything else, don’t hesitate to reach out! We're here to help.

February 10, 2025

Mr. Alex Marcel is always competent & provides personlized service while also being proactive. He listens and than offers the best options for the customer. He has always shown to be trustworthy a More

by pbaerga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Honda of Valley Stream responded

Thank you for sharing such a thoughtful review! We're thrilled to hear that Alex provided professional service during your visit. If you need anything in the future, don't hesitate to reach out!

February 08, 2025

Great service. On time as promised. Will definitely recommend for the service of your Honda. More

by olafjohnsen19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that everything was on time and met your expectations. We truly appreciate your recommendation, and if you ever need anything in the future, don't hesitate to reach out!

February 07, 2025

The gentlemen at the reception desk was very polite and explained what would be done to the vehicle and approx time of completion. More

by SUSANB_50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nataly Arnez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! If you need anything else in the future, feel free to reach out—we're here to help!

February 07, 2025

ok ok ok ok ok ok ok ok ok ok ok ok ok ok ok More

by robf606dd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Honda of Valley Stream responded

Thank you for sharing your experience! If you need anything else in the future, feel free to reach out—we're here to help!

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