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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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December 12, 2024

Clara was very nice and efficient. I was in and out in no time l More

by JUSTFOUR4444
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re glad to hear Clara provided efficient and friendly service, making your visit quick and seamless. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 12, 2024

It was very organized and comfortable. Staff were friendly and helpful. I am overall satisfied with my service. Please give Brandon a raise. More

by SHERMAN POWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to hear that your experience was organized, comfortable, and supported by friendly staff. Brandon’s excellent service is truly appreciated, and we’ll make sure your kind words are shared. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

Friendly people. Waiting area is nice and has very good internet. I recommend this place More

by Honda driver
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Honda of Valley Stream responded

We’re glad you enjoyed the friendly service and the comfortable waiting area with great internet. Your recommendation means a lot to us! If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

I always come to this dealer and get helped by Clara. This time I went in for an oil change and the fuel pump recall for my 2019 crv. Process was easy and wonderful as always. More

by t.jimenez425
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for your continued trust and for sharing your experience! We’re delighted to hear that Clara consistently provides you with excellent service and that your recent visit for an oil change and fuel pump recall went smoothly. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

Very kind with me. My car was ready on time. I never had a problem More

by sandydee032
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thank you so very much.
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Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re glad to hear you had a positive experience, with your car ready on time and everything going smoothly. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

I only come here for my cars needs. The service and people here are awesome! Keep up the great work! More

by georgemartinez37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for your loyalty and kind words! We’re thrilled to hear you trust us with your car’s needs and appreciate our team’s service. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

Serviced my car for 2 recalls as expected. . Also changed the oil but did not reset the oil indicator on the dash board. More

by FRANK2MOD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Honda of Valley Stream responded

We’re glad the recalls and oil change were taken care of, but we apologize for the oversight in resetting the oil indicator. Please feel free to stop by, and we’ll happily reset it for you. If there’s anything else we can assist you with, don’t hesitate to reach out—we’re always here to help!

December 11, 2024

Briyanna was great she did respond back to me in a timely manner. My only displeasure was having to wait2 hours for my car when I made an appointment. More

by terry5641
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re glad to hear that Briyanna provided timely and responsive communication. We apologize for the longer-than-expected wait despite your appointment and appreciate your patience. Your input helps us improve, and we’ll work to ensure a more efficient experience next time. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

Great experience from enter to exit! Zero complaints thus far! This includes the cashiers as well!! More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2024 -

Honda of Valley Stream responded

We’re delighted to hear you had a great experience from start to finish, including with our cashiers. If there’s anything else we can assist you with, please don’t hesitate to reach out—we’re always here to help!

December 11, 2024

The service department did something to my heating system that caused it to not work properly. More

by BRYANTD517
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 17, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

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