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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,244 Reviews
Call Service Center (516) 758-5396

3,244 Reviews of Honda of Valley Stream - Service Center

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May 24, 2025

The staff at the Dealership are knowledgeable, courteous, professional, and friendly. The Dealership location is clean and well maintained. I enjoy the Internet Bar and a cup of coffee whenever I decide to s More

by y.rodgers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Honda of Valley Stream responded

Hi y.rodgers, We’re so glad to hear you enjoyed your time at the dealership and found the staff and facilities welcoming and accommodating. Thanks for sharing your experience—please let us know if you ever need anything!

May 23, 2025

I had a 10am appointment waited three hours left at 1pm wait time too long. More

by NP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Honda of Valley Stream responded

Hi NP, Thank you for your feedback, and we’re sorry to hear about the extended wait during your visit. We understand how valuable your time is and appreciate your patience—your comments will be shared with our team to help us improve. Please reach out if there is anything more we can do to assist you.

May 23, 2025

Able to get service without designated appointment date or time in a couple of service related incidents More

by brahma1blue
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 27, 2025 -

Honda of Valley Stream responded

Hi, We’re glad to hear we could help you quickly and flexibly with your service needs. Thanks for sharing your experience—please reach out if there’s anything else we can do for you!

May 22, 2025

Based on my scheduled appointment time, the service was completed within the prescribed time expressed at the onsite of my appointment. Would recommend to others More

by TLAROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Honda of Valley Stream responded

Hi TLAROSS, We’re glad everything went according to schedule and that you had a timely and smooth visit. Thanks for the recommendation—please reach out if you ever need anything!

May 22, 2025

Alex is a constant professional at all times. My wife & I appreciate Alex courtesy & professionalism each time we have our HRV serviced & because of how he serves us we will continue to visit Ho More

by DENNIS KEA
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Honda of Valley Stream responded

Hi Dennis, We’re grateful for your continued trust and so glad to hear Alex consistently provides the level of service you value. We’ll be sure to pass along your kind words—thank you for choosing us! Please reach out if there is anything we can do for you.

May 22, 2025

Kevin really took care of me and my care. Totally went out of his way to make sure I had the best service possible. More

by JFUN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 23, 2025 -

Honda of Valley Stream responded

Hi JFUN, We’re so glad Kevin provided such dedicated care and went above and beyond for you. Thanks for sharing your experience—don’t hesitate to reach out if you need anything!

May 21, 2025

Highly recommend Service advisor Kevin. Hoping to come back for future repairs, maintenance, and services. More

by zeba114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 21, 2025 -

Honda of Valley Stream responded

Hi, Thank you for the recommendation! Kevin will be glad to know he made a great impression. We look forward to seeing you again for future service needs!

May 21, 2025 -

Honda of Valley Stream responded

Thanks for your note! If you ever do decide to visit, we’d be happy to assist and make it a great experience for you.

May 20, 2025

Unfortunately, I've never been to this dealership. And I'm sure they're great and fair. More

by cjytwotwotwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of the Cashiers, and the Drivers.
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May 21, 2025 -

Honda of Valley Stream responded

Thanks for your note! If you ever do decide to visit, we’d be happy to assist and make it a great experience for you.

May 19, 2025

Took care of my recall and other car issues - no complaints from me ; good communication More

by rutskyd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Honda of Valley Stream responded

Hi rutskyd, We’re glad everything was handled smoothly and that communication met your expectations. Thanks for choosing us—we’re always here if you need anything!

May 14, 2025

I was welcome warmly and helpful. Only the waiting tiresome and was very long 6hrs. More

by MAGOLOVE12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2025 -

Honda of Valley Stream responded

Hi there, We're glad you felt welcomed and supported during your visit, though we sincerely apologize for the long wait time. Your patience is truly appreciated, and we’ll continue working to improve efficiency. If there’s anything more we can assist with, please don’t hesitate to reach out!

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