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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews
Call Service Center (516) 758-5396

3,234 Reviews of Honda of Valley Stream - Service Center

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November 13, 2024

I had a 11 am appointment, checked in 10:45, and if it were not for Clara Torres going out of her way I may still be waiting. She actually drove my car into the shop to get it serviced. Almost waiting 3 h More

by METS1520
Service Time
Recommend Dealer
No
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Honda of Valley Stream responded

We do apologize for the time you spent waiting and promise to take this under advisement moving forward. We do hope to see you again. Take care!

November 13, 2024

I was satisfied with the service and how quickly my car inspection was done. It is always a good experience. More

by WSLATERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your car inspection was quick and that you consistently have positive experiences with us! Thank you for your feedback, and we look forward to continuing to serve you.

November 13, 2024

G r e a t s e r v i c e and s t a f f More

by AREANOSJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We’re thrilled to know you had a great experience with our service and staff. Looking forward to assisting you again!

November 12, 2024

My service was very fast my advisor was Marcel I got my car back within an hour he always keeps me updated with my car how long the wait is going to be communication with him is always great the waiting a More

by NATALIE62279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Honda of Valley Stream responded

We’re thrilled to hear that Marcel’s timely updates and excellent communication made your service experience so smooth! It’s great to know you appreciated the comfortable waiting area and complimentary refreshments as well. Thank you for sharing your experience, and we look forward to serving you again!

November 12, 2024

Alex Marcel is the real reason why I continue to get both of my cars serviced by Honda of Valley Stream. The man has impeccable knowledge, courtesy and professionalism about himself. Always there to lend a h More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
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Nov 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to know that Alex’s expertise and professionalism have earned your loyalty. It's our pleasure to continue providing top-notch service for both of your vehicles, and we look forward to many more positive visits!

November 12, 2024

Very happy with my service will come back again. Explaining everything to be what I need to get fix More

by myournet0117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Honda of Valley Stream responded

We’re pleased to hear that you had a positive experience and felt well-informed about your vehicle’s needs. Thank you for your trust, and we look forward to welcoming you back next time!

November 12, 2024

Advisors were very kind and repairs were done in a timely manner. Would recommend to firends More

by YHYUNGI54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Honda of Valley Stream responded

We’re pleased to hear that our advisors provided friendly service and that your repairs were completed promptly. Thank you for your recommendation, and we look forward to assisting you and your friends in the future!

November 12, 2024

Great customer service and explained everything to me and the process . Called me once car was ready More

by elvinmelo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Honda of Valley Stream responded

We’re glad to hear that you appreciated the clear communication and excellent customer service! Keeping you informed every step of the way is important to us. Thank you for sharing your experience, and we look forward to assisting you again!

November 12, 2024

Fantastic service! Would recommend to any9ne who needs a dealer. We will be back for future needs! More

by AESTRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Honda of Valley Stream responded

Thank you for your kind words and recommendation! We’re thrilled you had a fantastic experience, and we look forward to assisting with all your future needs.

November 12, 2024

Car service was great and quick. My car was dirty and they even gave my car a complimentary wash! More

by jtgreen0926
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that you had a quick and efficient service experience and enjoyed the complimentary car wash! Thank you for sharing, and we look forward to providing more excellent service in the future.

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