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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews
Call Service Center (516) 758-5396

3,234 Reviews of Honda of Valley Stream - Service Center

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November 12, 2024

The work was done on time ,i did not have to wait for a long time and after I left I get to work on time More

by DORETT10301957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your service was completed promptly, allowing you to get to work on time! Thank you for sharing your experience, and we look forward to providing you with efficient service again in the future.

November 12, 2024

Brandon was very professional and kept me updated as the service continued. I always trust Honda of Valley Stream for my car needs! More

by Ash
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Honda of Valley Stream responded

Thank you for sharing your trust in Honda of Valley Stream! We’re thrilled that Brandon’s professionalism and updates made your service experience even better. We appreciate your loyalty and look forward to assisting you with all your future car needs!

November 12, 2024

I had a great experience with Clara Torres and the service center. She was very pleasant and helpful. More

by MARGARETBASE
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Honda of Valley Stream responded

We’re delighted to hear that Clara and the service center provided a positive experience for you! Her helpful and pleasant approach is something we take pride in. Thank you for sharing, and we look forward to assisting you again!

November 11, 2024

My adviser was nice to me and explained to me what I had to be done for my car in future She was so good I hope next time I got her again More

by Mercier DJhonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Honda of Valley Stream responded

We’re glad to hear that your advisor provided such clear and helpful guidance on your car’s future needs. It's wonderful to know you’d like to work with her again, and we’ll do our best to make that happen. Thank you for sharing your experience, and we look forward to your next visit!

November 11, 2024

Great and Honest Team. Accurate estimates. Awesome, customer sercive repenstatvies. Highly recommended dealership. I would highly recommend this dealership and definitely More

by Raza.Zeshan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We’re thrilled to hear that our team provided honest service, accurate estimates, and excellent customer care. We appreciate your recommendation and look forward to supporting all your future vehicle needs!

November 10, 2024

About a 2 hour stay for inspection and oil change. Honda still does not have the fuel pump that was recalled over a year ago. My car is in that category. Not happy about that. It was ordered for m More

by RNSENTER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Honda of Valley Stream responded

We understand your concern about the fuel pump recall delay. Honda has faced parts shortages, causing extended wait times. Thank you for your patience - we hope to see you again soon.

November 09, 2024

I left a message for the service manager about an issue and called 3 times and never received a returned call. Very disappointing. More

by GLROSE1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Willie Mejia
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We have been unable to locate you in our systems. Our service manager, Willie Meija, would like you to reach out to him directly so that he may gather more information. His number is 516-812-5302. He looks forward to hearing from you.

November 09, 2024

Kevin was very helpful and informative. The service was also very quick. Would definitely go again More

by Cliffton.edouard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Honda of Valley Stream responded

We’re glad to hear that Kevin provided helpful insights and that your service was quick and efficient! Thank you for your kind words, and we look forward to welcoming you back in the future!

November 08, 2024

Excellent experience. Good customer service and amazing people work there, will definitely recommend Valley Stream Honda for new buyers and someone who would love a good b More

by NARAYANKUMARDAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kazi Kamal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 08, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We’re delighted to hear that you had an excellent experience and felt well taken care of by our team. We appreciate your recommendation and look forward to welcoming new buyers for a great buying experience!

November 08, 2024

Unprofessionally delivered the vehicle while the job wasn’t done at all. Waited more than 3 hours just to do a battery replacement and wiper. More

by Md Aynul Islam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Honda of Valley Stream responded

We are sorry that your experience with us was less than satisfactory. After doing some research, we found that there was a glitch in our internal system that delayed notification of approved work and then delayed the completion of the vehicle. We offer our sincere apologies for the technical difficulties experienced during your visit with us and hope to see you again.

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