Honda of Valley Stream - Service Center

First, when I made my appointment online I said I wanted to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get i to but when I got to the dealership I was told it would take 4-5 hours. Then I get a phone call saying my car would have to stay overnight and get it the next day. The next I got a phone call saying my car was done and that I would be given a free car wash for the inconvenience. When I got to pick up my car it was not washed. Later on I received a message saying I could bring my car back at a later date for the car wash. The whole situation was a total inconvenience More

Clara is the best! There are a lot of customers who smile and greet her and that is because she is the best. There are a lot of customers who smile and greet her and that is because she is the best. More

The waiting area is set up for comfort or a temporary work space. The Bathrooms are always clean, coffee or tea always complementary for their customers. work space. The Bathrooms are always clean, coffee or tea always complementary for their customers. More

Service was excellent and Brianna was very helpful. Car was ready when expected and I was very pleased. Car was ready when expected and I was very pleased. More

I’m satisfied with car service provided by Valley Steam Honda. Service representative was helpful. Honda. Service representative was helpful. More

Brandon was a great host. He helped me with the lighting in my car, and he was also able to answer the questions that I had. He helped me with the lighting in my car, and he was also able to answer the questions that I had. More

Overall, great experience with this dealership. Some initial setbacks but Juan and Josh made it right. I left happy with the service and with my car! Some initial setbacks but Juan and Josh made it right. I left happy with the service and with my car! More

Excellent customer support. Clara was professional and very polite. The loaner car was great to have. They were quick with serving my vehicle. Clara was professional and very polite. The loaner car was great to have. They were quick with serving my vehicle. More

Excellence in customer service, Attentiveness, and caring. I would continue to get my vehicle serviced there caring. I would continue to get my vehicle serviced there More

I had to wait two hours for my oil change, the service was great but two hours is a bit too long !! was great but two hours is a bit too long !! More