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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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October 11, 2024

Kevin is an excellent service representative. He’s knowledgeable and patient and have the best interest for the customer More

by scshepherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Honda of Valley Stream responded

We're glad to hear that Kevin provided such excellent service, putting your best interests first. We appreciate your trust and look forward to serving you again!

October 11, 2024

Efficient work at the shop no complaints, very good experience I had, so comfortable. Recommend More

by syedusmanriaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
Oct 14, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you had a comfortable and efficient experience at the shop. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

October 10, 2024

I recommend anyone to try their service. We were impressed at how quickly they were able to find us something to fit our needs at a price we were satisfied with. Can’t wait for the next purc More

by BLKSP78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris John
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Honda of Valley Stream responded

Thank you for the excellent review. We're glad we could quickly find something that met your needs and wants. We look forward to assisting you with your next purchase!

October 10, 2024

Kevin Kim made this car buying experience a breeze. He was extremely knowledgeable and professional. No haggling and no hassle. I would recommend this dealership and Kevin to anyone. More

by KWANG820525
Recommend Dealer
Yes
Employees Worked With
Kevin Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Honda of Valley Stream responded

We're glad to hear that Kevin made your car-buying experience hassle-free. Your recommendation means a lot to us, and we look forward to assisting you again in the future!

October 10, 2024

Brandon was wonderful. Helpful, polite and competent. Brandon kept me apprised of the problems with the car and how long it would take to have the problems diagnosed and fi More

by brlbny
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Brandon provided such excellent service. We'll be sure to pass along your praise to him. We look forward to serving you again!

October 10, 2024

Brandon facilitate a Lift service for me in order to make it to my work on time. Car service was not what I was expecting financially however he try to help out in any option he could. Thank you and keep you More

by willusa2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Brandon was professional and kind. We appreciate your understanding and look forward to assisting you with your next service!

October 10, 2024

Made an 2 pm appointment for the free maintanace for my 2024 Passport. Everyone that came after me got their car back and i was the only one left in the shop. Finally got the car at 4:30 pm. Maybe because More

by HUSHION
Recommend Dealer
No
Employees Worked With
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Honda of Valley Stream responded

We do apologize that your experience was less than satisfactory and wanted to reach out to you. However, we were unable to locate you in our system based on the username provided. Rest assured that we work on every vehicle as quickly as we can without sacrificing the quality of the work preformed and even when a customer is not paying anything for the service completed the dealership gets reimbursed by the manufacturer for the services performed. Please reach out to us if you need to discuss this further at 516-812-5302.

October 10, 2024

Service is good. Everything is great except it took too long to get the vehicle back. More

by ELLIEJIANG0801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Honda of Valley Stream responded

We're glad to hear that you found the service good overall. We apologize for the longer-than-expected wait time and appreciate your patience. We’ll work on improving the timing for future visits to make your experience even better!

October 10, 2024

Very clean and run efficiently problem was that some of my concerns were not addressed. They did get CarPlay to work, but now it doesn’t work again and I still can’t hook my phone up to the car. More

by jakehetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We’re glad to hear you found our facility clean and efficient, but we apologize that some of your concerns weren’t fully addressed, especially with CarPlay. Please reach out to us so we can resolve this issue and ensure your phone is properly connected. We appreciate your patience and are committed to making it right! 516-812-5302

October 10, 2024

She was very professional and she the best I would got back for service Mt car More

by Johnny reyes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a professional experience and that you're considering returning for your car's service. We look forward to welcoming you back!

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