Honda of Valley Stream - Service Center

Brianna was courteous and efficient. Service was fast Waiting room clean and comfortable while waiting for my car Service was fast Waiting room clean and comfortable while waiting for my car More

This dealership and service center is good. The staff is helpful and knowledgeable. Thank you The staff is helpful and knowledgeable. Thank you More

Everyone was so friendly and kind and helped me get exactly what I wanted, thank you so much! exactly what I wanted, thank you so much! More

Good advisors Clean sitting area Good service take pictures of repairs Stay in touch with customer pictures of repairs Stay in touch with customer More

Great service and attention ! Unfortunately, I had to pay for an Uber to get back my car Unfortunately, I had to pay for an Uber to get back my car More

Setting up a service appointment is quite a bit of a hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time hassle. It took me more than an hour and a half of back and forth between the automated system and two other service reps. to get my appointment time and issue sorted out. It was for a simple recall on my 2022 Civic EX along with a routine brake flush. Also while I have had only good experiences with the showroom and sales department over the years, the service department leaves much to be desired of, as true customer service is lacking as everyone seems to be like a robot.- My other grievance has been a $4.00 clip that secures the oil pan shield. On several occasions in the past I received both my Civic and Accord with these clips missing and have had to re-purchase them, as the service manager did not want to hear my story and insisted that it was a bad design and that they fall off due to vibration.- well because of that Is started doing my oil and filter change myself 2 and a half years ago, along with tire rotation etc.I keep a service log along with my receipts, I have never lost another clip since.- sloppy service needs improvement, along with reasonable managers with common sense. More

Clara was great. She always makes sure I am in and out. I always come here for my oil changes (this is my third one since purchasing this car from this dealer). This She always makes sure I am in and out. I always come here for my oil changes (this is my third one since purchasing this car from this dealer). This time, I also did a filter change and tire rotation with a special 15% off coupon I received in my email Great people!! All the employees are really nice and welcoming. More

Clean, fast, friendly, professional, and was able to find me discounts to help with the cost. me discounts to help with the cost. More

All around great service done in a very timely manner. Everyone was very friendly and helpful. I would highly recommend this dealership to anyone looking for a new car or to fix an old car. Everyone was very friendly and helpful. I would highly recommend this dealership to anyone looking for a new car or to fix an old car. More

The wait time was accurate. And the customer service was excellent. This was a much better experience than my previous/first visit. And the customer service was excellent. This was a much better experience than my previous/first visit. More