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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,334 Reviews

3,334 Reviews of Honda of Valley Stream - Service Center

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September 18, 2024

Solved my issue on a timely manner. Very helpful and understanding. Accommodating and good communication More

by jayfighter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antwone Dixon
Sep 19, 2024 -

Honda of Valley Stream responded

We're glad to hear that your issue was resolved promptly and that you found our team helpful and accommodating. Clear communication is important to us, and we're happy we could meet your expectations. Thank you for your feedback!

September 18, 2024

I gave him my number to call me when the car was ready. No call. I picked up the car and the tire pressure light was still on. I tried asking for a manager he never answered. I emailed him no response. Hor More

by CANDYPEGRAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Singh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Honda of Valley Stream responded

We're sorry to hear about your disappointing experience and apologize for the lack of communication. This is not the level of service we aim to provide, and we appreciate you bringing it to our attention Thank you for your feedback; it helps us improve.

September 17, 2024

Clara is always patient, pleasant, and knowledgeable. I appreciate that kind of service. Thank you, Clara. More

by TANICATROY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that Clara consistently provides the level of service you appreciate. We'll be sure to pass along your thanks, and we look forward to continuing to serve you!

September 17, 2024

Brianna helped me out with everything . She handled everything very well. If I come back next time would prefer her . More

by faisaltariq79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Brianna provided excellent service and that you'd like to work with her again. We look forward to assisting you in the future!

September 17, 2024

This place is very professional and they are very well run even down to the guys that valet and wash the cars. The women that work at the cashier are also very nice and personable. More

by DGIETSCHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're happy to hear that you had a great experience with our professional team, from the valet and car wash staff to the cashier. We appreciate your kind words and look forward to serving you again!

September 17, 2024

I recently had the pleasure of speaking with Briyanna, and I must say it was one of the best customer service experiences I’ve ever had. From the moment they greeted me, it was clear they genuinely cared More

by vpo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for sharing your wonderful experience! We're thrilled to hear that Briyanna provided such exceptional service and made a lasting impression. We greatly appreciate your loyalty and look forward to continuing to take care of your 10 Honda vehicles!

September 17, 2024

Excellent service experience. Work was done on time and within the estimated price. Thank you! More

by CTHOMPSON36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Honda of Valley Stream responded

We're happy to hear that you had an excellent service experience! It's great to know the work was completed on time and within the estimated price. Thank you for your trust, and we look forward to assisting you again!

September 17, 2024

Friendly and professional. I appreciate the follow up calls and text messages about car service More

by CCSMITH1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our team friendly and professional, and that you appreciated the follow-up calls and texts. We look forward to serving you again!

September 17, 2024

She was very nice and professional! I definitely would come back to see her to help me again! More

by BRANDON.PIERRE98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had such a positive experience! It's wonderful to know you would return for her help again. We look forward to welcoming you back in the future!

September 17, 2024

Mark S. is very understanding & listened to my concerns. I really appreciate his help! He’s kind and very knowledgeable. More

by Julia.valladares
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Mark S. was attentive and provided the support you needed. We appreciate your trust and look forward to assisting you again!

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