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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,230 Reviews

3,230 Reviews of Honda of Valley Stream - Service Center

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August 06, 2024

It was very good people were very pleasant and professional. Only wish they had more comfortable seats in the waiting area. More

by gam3330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that our team was pleasant and professional. We appreciate your suggestion about the seating in the waiting area and will take it into consideration to improve your experience. We look forward to serving you again!

August 06, 2024

Brianna demonstrated elected customer service to me. She made sure everything I requested was taken care of. Care of care was done in a timely manner More

by bloomot
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that Brianna provided excellent customer service and ensured all your requests were taken care of promptly. Thank you for your feedback, and we look forward to serving you again!

August 05, 2024

Marcel was informative, and very helpful during my repairs. He was patient and spoke in a way easy for me to understand. More

by aryanashby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience. We're glad to hear that Marcel was informative, helpful, and patient, making the repair process easy to understand. Your satisfaction is important to us, and we appreciate your feedback. We look forward to serving you again!

August 05, 2024

Mr. Alex Marcel continues to be an EXCELLENT Service representative over the years. His STELLAR/EXCELLENT Service is the primary reason why my wife & I return to have our Honda serviced at Honda of Val More

by DENNISKEA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Honda of Valley Stream responded

Thank you for your continued trust and loyalty! We're thrilled to hear that Mr. Alex Marcel's stellar service keeps you and your wife returning to us. We appreciate your kind words and look forward to continuing to provide you with excellent service.

August 05, 2024

I have found this Honda dealership to be honest and efficient. The service reps are courteous and professional. More

by 2001SUMMERDAZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're pleased to hear that you find our dealership honest and efficient, with courteous and professional service reps. We appreciate your trust and look forward to serving you again in the future!

August 03, 2024

Service was fast and efficient and workers were friendly and super helpful. The experience was great. More

by isaiah_ware
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Honda of Valley Stream responded

We're glad to hear that you had a great experience with fast and efficient service. It's wonderful to know our team was friendly and super helpful. Thank you for your positive feedback, and we look forward to serving you again!

August 03, 2024

Brandon did well as just a service advisor but the tech xxxx the bed.. First of all when you try to tell someone they have an oil leak you would see it before you change the oil so the oil would be dark co More

by Mrjsmith88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2024 -

Honda of Valley Stream responded

We do apologize, but we have searched our systems and cannot locate contact information based off the name provided here. Please reach out to us so that we may fully understand and offer assistance. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

August 03, 2024

Very nice people they were very helpful and the facility was very clean and timely. More

by Stacey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that our team was helpful and that you found our facility clean and timely. We look forward to serving you again in the future!

August 02, 2024

Brandon took care of all my needs. And although I was there for a long time, by the time I left all was taken care of. More

by rrottenberg4
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Honda of Valley Stream responded

We're glad to hear that Brandon addressed all your needs thoroughly. We appreciate your patience during your visit and are pleased that everything was taken care of by the time you left. Thank you for your feedback!

August 02, 2024

All time they do a good job and i all time preference work with clara she take care all details More

by Oduran23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2024 -

Honda of Valley Stream responded

We're delighted to hear that Clara consistently takes care of all the details and ensures you have a good experience. Your preference to work with her is greatly appreciated. Thank you for your continued trust in us!

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