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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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June 21, 2024

Although the wait time was longer due to staff shortage the present staff remained patient and courteous which I appreciated very much. More

by BMCLENDON84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2024 -

Honda of Valley Stream responded

We appreciate your understanding regarding the longer wait time due to our staff shortage. It's great to hear that our team remained patient and courteous throughout your visit. If you need any further assistance or have any questions, please don't hesitate to reach out. We value your patience and look forward to serving you again!

June 20, 2024

I am enjoying my new Honda Accord Hybrid EX-L,however, there are somethings to get use to. Walk Away Auto Lock doesn't always work, also this car doesn't have a Compass to let you know the direction you a More

by daleoliver
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Roberts
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 21, 2024 -

Honda of Valley Stream responded

Thank you for your detailed feedback! We're glad to hear that you're enjoying your new Honda Accord Hybrid EX-L and appreciate your insights on the features. If you have any questions or need assistance with specific features like the Walk Away Auto Lock or the Brake System light, please don't hesitate to reach out. We're here to help ensure you have the best driving experience. Enjoy your new Honda Accord!

June 20, 2024

I was traveling from out of town, needed to leave the car behind. Clara was very helpful when I desperately came in late on a Saturday, and Briyanna kept me updated on everything throughout the week. Great More

by rnardino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Clara and Briyanna were able to assist you during your visit and keep you informed throughout the week. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 19, 2024

Service was excellent and the communication was as well. I would highly recommend your service department More

by jchevres82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're delighted to hear that you found our service and communication excellent. Your recommendation means a lot to us. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 19, 2024

I called in and the price that Marcel quoted me is exactly what I paid! More

by pyramidny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Honda of Valley Stream responded

Thank you for sharing your experience! We're glad to hear that Marcel provided you with an accurate quote and that everything went smoothly. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 19, 2024

Service was courteous ,professional Uber was provided since more work had to be done Themept me abreast via text regularly More

by aryel_nicoleau_md
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that you found our service courteous and professional. It's great to know that we could provide an Uber for you and keep you regularly updated via text. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 19, 2024

She was extremely helpful, kind, and gave me the information I needed in a timely manner. More

by ejordan.silva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our service extremely helpful and kind, with timely information. If you need any further assistance or have any questions, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 17, 2024

Marcus is a dedicated worker who provides excellent services 👏🏾. He made sure urban exported m e home safely while my car was being services. More

by DHOLIDAY5145
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Marcus provided you with excellent service and ensured you got home safely while your car was being serviced. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 17, 2024

Very clean waiting area. Excellent service. Friendly and polite staff. Kept me informed of the wait time More

by VDOOBAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you found our waiting area very clean and our service excellent. It's wonderful to know that our staff was friendly, polite, and kept you informed of the wait time. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 17, 2024

This particular dealership is one of the finest in the New York area. It's attention to detail is impeccable. More

by depercin6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 18, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that you consider our dealership one of the finest in the New York area and that you appreciate our attention to detail. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

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