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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews
Call Service Center (516) 758-5396

3,197 Reviews of Honda of Valley Stream - Service Center

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June 13, 2024

They were professional. I liked my service advisor. I would go again. 15 word minimum More

by stevenctr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you found our team professional and that you liked your service advisor. We're glad to know you would choose to visit us again. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again!

June 12, 2024

Service was excellent, very efficient and excellent customer service. Took less time than what was expected. More

by reneashley96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 13, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're glad to hear that you received excellent, efficient service and that it took less time than expected. If you need any further assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 12, 2024

Quick service ! Ms Torres was great ! Told her what the problem was and it was fixed within a couple hrs ! More

by rosecheri19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Ms. Torres provided you with quick and efficient service. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 11, 2024

Clara was very attentive and she explained areas about the car I didn’t understand. She went beyond than just doing her job. She even help me find a ride to work while my car is still at the shop. Thank y More

by CHINMARGARET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're delighted to hear that Clara provided you with exceptional service and went above and beyond to assist you. Ensuring our customers are well-informed and taken care of is our priority. If you need any further assistance, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 11, 2024

Clara has helped me in the past and is always pleasant and communicates well with regard to time to completion. While it took a little longer than originally anticipated, Clara was keeping me updated thr More

by bernie12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Montenegro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that Clara has consistently provided you with pleasant and effective communication. Your patience and understanding are greatly appreciated, especially when things take a bit longer than expected. We'll be sure to pass along your thanks to Clara. If you need any further assistance, please don't hesitate to reach out.

June 11, 2024

It was a good experience with my service advisor. She was very friendly, nice, and knowledgeable about my car. More

by carltonclarke95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that your service advisor provided you with a friendly, nice, and knowledgeable experience. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 11, 2024

Staff was courteous knowledgeable and efficient. They let me know the status of repairs and when to come pick up the far More

by HSCHERTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that our staff was courteous, knowledgeable, and efficient. Keeping you informed about the status of your repairs and pickup time is important to us. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 11, 2024

Mark Skawinsky was very helpful. Since I have nothing else I want to say, I repeat, Mark was helpful. More

by amy.leal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Mark Skawinsky was very helpful. If you need any further assistance or have any additional comments, please don't hesitate to reach out. We're here to help!

June 11, 2024

Ava was amazing, and the whole Honda valley stream crew are also amazing group of people More

by SQUIRES162003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ada Ovalles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your fantastic feedback! We're thrilled to hear that Ava and the entire Honda of Valley Stream staff provided you with an amazing experience. If you need any further assistance, please don't hesitate to reach out. We appreciate your kind words and look forward to serving you again!

June 11, 2024

Great environment but 3 hours waiting for an inspection. Too long. Representative did not provide any updates until asked. The service can improve. More

by DDEFILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2024 -

Honda of Valley Stream responded

Thank you for your feedback. We're glad to hear that you found our environment great, but we're sorry to learn about the long wait time for your inspection and the lack of updates. Your comments are important to us, and we'll work on improving our communication and efficiency. We appreciate your patience and hope to provide you with a better experience in the future. If you have any further concerns, please feel free to reach out.

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