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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,197 Reviews

3,197 Reviews of Honda of Valley Stream - Service Center

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June 06, 2024

Such a pleasant experience. Staff very helpful. Waiting area is very nice. Like the text on status of car. More

by scheid3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you had such a pleasant experience with our helpful staff and that you found the waiting area very nice. We're also pleased that you appreciated the text updates on the status of your car. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 06, 2024

Amazing communication, excellent service, great understanding. Leaving your car in trusted hands is an understatement. More

by zamantha0310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Honda of Valley Stream responded

Thank you for your glowing review! We're thrilled to hear that you experienced amazing communication, excellent service, and great understanding from our team. It's wonderful to know that you feel your car is in trusted hands. We appreciate your kind words and look forward to continuing to provide you with outstanding service in the future!

June 05, 2024

She's very nice and helpful. The service time was accurate as she told me. It's a good experience. More

by RICKYXIAO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of Valley Stream responded

We're pleased to hear that you had a good experience and that the service time was accurate as promised. It's great to know that Briyanna was nice and helpful. We appreciate your kind words and look forward to serving you again in the future!

June 05, 2024

Very friendly and professional staff. Will recommend. Yes yes yes yes yes yes. 15 words More

by ABURGOS9295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of Valley Stream responded

Thank you for your enthusiastic feedback! We're delighted to hear that you found our staff friendly and professional. Your recommendation means a lot to us. We look forward to serving you again in the future!

June 05, 2024

Service was ok, but there were some issues with billing. In particular, I didn't get to see an accurate itemized receipt of all charges to review before the work was done. I was also informed 1 day after More

by yucong.zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Honda of Valley Stream responded

We apologize for the miscommunication on your invoices. There were 2 separate and simply a mistake that was made. We plan to do better in the future. We value you and your business and hope you will continue to do business with us in the future

June 05, 2024

I love having Marcel as my advisor. He is caring, courteous, and always gives me the best level of service. He's always smiling and makes jokes with the customers. He checked in with me More

by aisha992002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Marcel has provided you with such outstanding service. His caring and courteous nature, along with his ability to keep customers smiling and informed, truly sets him apart. We appreciate your loyalty and are glad to know that Marcel's great customer service keeps you coming back. We look forward to continuing to serve you with the best level of service!

June 04, 2024

Staff were very helpful and thorough with maintenance of my vehicle. I ONLY come here. More

by NICLEE81
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your kind feedback! We're delighted to hear that our staff was helpful and thorough with the maintenance of your vehicle. We're honored to be your go-to choice, and we look forward to continuing to provide you with excellent service in the future!

June 04, 2024

Good customer service , had a good waiting experience for my car to be service , my car was ready in time More

by KRISTLEBONFIELD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're glad to hear that you had a good waiting experience and that your car was ready on time. Providing excellent customer service is our priority, and we appreciate your feedback. If you need anything else, please don't hesitate to reach out. We're here to help!

June 04, 2024

Great costumer services. Ms. Torres was awesome and knowledgeable. She was able to answered all my questions. More

by mateo.mateo2906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that Ms. Torres provided you with great customer service and was able to answer all your questions. We appreciate your feedback and look forward to serving you again in the future!

June 04, 2024

They were very friendly and very helpful They also were very efficient and thoughtful i would recommend them to my friends More

by gbuttswright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful review! We're thrilled to hear that our team was friendly, helpful, efficient, and thoughtful during your visit. Your recommendation means a lot to us, and we appreciate you sharing your positive experience with your friends. If you need anything else, please don't hesitate to reach out. We're here to help!

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