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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,239 Reviews

3,239 Reviews of Honda of Valley Stream - Service Center

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June 07, 2024

We appreciate brandons professionalism and communication throughout the service. It was not easy to get an available appointment however. Thank you More

by SHOM518
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Brandon's professionalism and communication made your service experience positive. We apologize for any difficulty you experienced in getting an available appointment. We appreciate your understanding and are always working to improve our scheduling process. If you need any further assistance, please don't hesitate to reach out. Thank you for your patience and support!

June 07, 2024

Dealership experience is always a good one I never have to wait too long for my car to be done More

by JMS1115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that you consistently have a positive experience at our dealership. Providing timely and efficient service is one of our top priorities, and we're thrilled to know we’re meeting your expectations. If there’s anything more we can do for you, please don’t hesitate to let us know. We look forward to serving you again soon!

June 07, 2024

Marcel is a great service advisor as well as a great person. Very knowledgeable about all of my concerns. Handles my concerns as the pro he is. Definitely would recommend him. More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Marcel has been a great service advisor and a knowledgeable professional, addressing all your concerns effectively. We appreciate your recommendation and are proud to have Marcel on our team. If you need any further assistance, please don't hesitate to reach out. We're here to help!

June 06, 2024

Amazing communication, excellent service, great understanding. Leaving your car in trusted hands is an understatement. More

by zamantha0310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Honda of Valley Stream responded

Thank you for your glowing review! We're thrilled to hear that you experienced amazing communication, excellent service, and great understanding from our team. It's wonderful to know that you feel your car is in trusted hands. We appreciate your kind words and look forward to continuing to provide you with outstanding service in the future!

June 06, 2024

Such a pleasant experience. Staff very helpful. Waiting area is very nice. Like the text on status of car. More

by scheid3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're glad to hear that you had such a pleasant experience with our helpful staff and that you found the waiting area very nice. We're also pleased that you appreciated the text updates on the status of your car. If you need any further assistance, please don't hesitate to reach out. We look forward to serving you again in the future!

June 05, 2024

Very friendly and professional staff. Will recommend. Yes yes yes yes yes yes. 15 words More

by ABURGOS9295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of Valley Stream responded

Thank you for your enthusiastic feedback! We're delighted to hear that you found our staff friendly and professional. Your recommendation means a lot to us. We look forward to serving you again in the future!

June 05, 2024

She's very nice and helpful. The service time was accurate as she told me. It's a good experience. More

by RICKYXIAO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of Valley Stream responded

We're pleased to hear that you had a good experience and that the service time was accurate as promised. It's great to know that Briyanna was nice and helpful. We appreciate your kind words and look forward to serving you again in the future!

June 05, 2024

Service was ok, but there were some issues with billing. In particular, I didn't get to see an accurate itemized receipt of all charges to review before the work was done. I was also informed 1 day after More

by yucong.zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Honda of Valley Stream responded

We apologize for the miscommunication on your invoices. There were 2 separate and simply a mistake that was made. We plan to do better in the future. We value you and your business and hope you will continue to do business with us in the future

June 05, 2024

I love having Marcel as my advisor. He is caring, courteous, and always gives me the best level of service. He's always smiling and makes jokes with the customers. He checked in with me More

by aisha992002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Marcel has provided you with such outstanding service. His caring and courteous nature, along with his ability to keep customers smiling and informed, truly sets him apart. We appreciate your loyalty and are glad to know that Marcel's great customer service keeps you coming back. We look forward to continuing to serve you with the best level of service!

June 04, 2024

good service, they had got me in and out in about 45 minutes and was very helpful. More

by KEARNEYJAHLIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're pleased to hear that you received good service and that our team was able to assist you efficiently, getting you in and out in about 45 minutes. If you need any further assistance, please let us know. We're here to help!

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