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Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews

3,234 Reviews of Honda of Valley Stream - Service Center

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June 05, 2024

I love having Marcel as my advisor. He is caring, courteous, and always gives me the best level of service. He's always smiling and makes jokes with the customers. He checked in with me More

by aisha992002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of Valley Stream responded

Thank you for your wonderful feedback! We're thrilled to hear that Marcel has provided you with such outstanding service. His caring and courteous nature, along with his ability to keep customers smiling and informed, truly sets him apart. We appreciate your loyalty and are glad to know that Marcel's great customer service keeps you coming back. We look forward to continuing to serve you with the best level of service!

June 05, 2024

Very friendly and professional staff. Will recommend. Yes yes yes yes yes yes. 15 words More

by ABURGOS9295
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of Valley Stream responded

Thank you for your enthusiastic feedback! We're delighted to hear that you found our staff friendly and professional. Your recommendation means a lot to us. We look forward to serving you again in the future!

June 05, 2024

She's very nice and helpful. The service time was accurate as she told me. It's a good experience. More

by RICKYXIAO13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of Valley Stream responded

We're pleased to hear that you had a good experience and that the service time was accurate as promised. It's great to know that Briyanna was nice and helpful. We appreciate your kind words and look forward to serving you again in the future!

June 05, 2024

Service was ok, but there were some issues with billing. In particular, I didn't get to see an accurate itemized receipt of all charges to review before the work was done. I was also informed 1 day after More

by yucong.zhu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2024 -

Honda of Valley Stream responded

We apologize for the miscommunication on your invoices. There were 2 separate and simply a mistake that was made. We plan to do better in the future. We value you and your business and hope you will continue to do business with us in the future

June 04, 2024

Very professional and answered all the questions that I have had about my time there. More

by mikelleflournoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're pleased to hear that our team was very professional and able to answer all of your questions. If you have any more inquiries or need further assistance, please don't hesitate to reach out. We're here to help!

June 04, 2024

good service, they had got me in and out in about 45 minutes and was very helpful. More

by KEARNEYJAHLIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your positive feedback! We're pleased to hear that you received good service and that our team was able to assist you efficiently, getting you in and out in about 45 minutes. If you need any further assistance, please let us know. We're here to help!

June 04, 2024

Best person he got me in an out in a timely fashion. Will recommend Alex again More

by Sheena6592
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that Alex provided you with efficient service and got you in and out in a timely fashion. Your recommendation means a lot to us. If you need anything else, please don't hesitate to reach out. Enjoy your new car!

June 04, 2024

Staff were very helpful and thorough with maintenance of my vehicle. I ONLY come here. More

by NICLEE81
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your kind feedback! We're delighted to hear that our staff was helpful and thorough with the maintenance of your vehicle. We're honored to be your go-to choice, and we look forward to continuing to provide you with excellent service in the future!

June 04, 2024

It's pretty fast and fluid and they pretty much know what they are doing More

by Aceflames135
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Singh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our service fast and efficient, and that our team demonstrated their expertise. We appreciate your kind words and look forward to serving you again in the future!

June 04, 2024

Great costumer services. Ms. Torres was awesome and knowledgeable. She was able to answered all my questions. More

by mateo.mateo2906
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clara Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that Ms. Torres provided you with great customer service and was able to answer all your questions. We appreciate your feedback and look forward to serving you again in the future!

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