Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Honda of Valley Stream - Service Center

Valley Stream, NY

4.6
3,234 Reviews
Call Service Center (516) 758-5396

3,234 Reviews of Honda of Valley Stream - Service Center

Sort by
May 10, 2024

Mr. Alex Marcel provided courteous and informative service advice. He continues to be an EXCELLENT Service Representative. More

by jmontaine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your positive experience! We're delighted to hear that Mr. Alex Marcel provided courteous and informative service advice. We'll make sure he knows how much you appreciate his work. We look forward to assisting you again and ensuring that you always receive excellent service.

May 10, 2024

Took longer than I was led to believe would take , not necessarily fault of service center More

by DCINCIRIPINI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Mejia
4.0
This rating includes all reviews, with more weight given to recent reviews.
Clara Torres
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Marcel
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Singh
4.0
This rating includes all reviews, with more weight given to recent reviews.
Briyanna Jones
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Martinez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jerry Lancaster JR
Report | Print
May 13, 2024 -

Honda of Valley Stream responded

We apologize for any inconvenience caused by the longer-than-expected wait time. While we strive to provide accurate estimates, sometimes unforeseen circumstances can arise that affect service duration. We appreciate your understanding and patience in such situations. If there's anything else we can assist you with or if you have any questions, please don't hesitate to reach out. We're here to help!

May 09, 2024

Service center welcomed me and provided a clean environment. Briyanna was very kind and respectful. More

by ELBOVINO
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Honda of Valley Stream responded

We're glad to hear that you felt welcomed and appreciated the clean environment at our service center. Briyanna will be pleased to hear your kind words. If there's anything more we can do for you, don't hesitate to let us know. Thank you for choosing us!

May 09, 2024

Very Unprofessional ppl there did t even check my car I had to wait for 2 hours for nothing basically More

by vinson62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Honda of Valley Stream responded

We apologize that your experience with us was less than satisfactory. We value our long term, as well as, our future customers. Please reach out to Willie Meija or Antwone Dixon, to directly speak to them further about this matter. Willie: 516-812-5302 or Antwone: 516-285-6655 extension 134.

May 14, 2024 -

vinson62 responded

No need to reach out that matter has been taken care of else where thanks

May 09, 2024

Mr. Alex Marcel has ALWAYS & continues to be an EXCELLENT Service Representative. He’s the primary reason that my wife & I repeatedly returns to Honda of Valley Stream to have our HRV for service whenever n More

by DENNISKEA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Honda of Valley Stream responded

Thank you for sharing your heartfelt appreciation for Mr. Alex Marcel. We're so pleased to hear that his courteous, knowledgeable, and professional service has made you and your wife loyal customers. It's wonderful to know that Alex's dedication stands out and keeps you coming back to Honda of Valley Stream. We'll be sure to share your praise with him, and we're here to help whenever your HR-V needs service. Thank you for being part of our community!

May 08, 2024

Very respectful,Detailed,genuine care for the customer and their car and great service ,timely More

by HOPEEVANGELISTICCENTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Honda of Valley Stream responded

It's wonderful to hear that you received such respectful, detailed, and genuine care for both you and your car, along with great and timely service! At our dealership, providing exceptional service and ensuring customer satisfaction are our top priorities. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

May 08, 2024

Had a better experience than I did the last time. I’m very pleased. No complaints More

by ANDREWFUNG28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briyanna Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Honda of Valley Stream responded

We're thrilled to hear that you had a better experience this time around and that you're very pleased with our service! Your satisfaction is our priority, and we're glad that we were able to meet your expectations. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your continued support and look forward to serving you again in the future!

May 08, 2024

Initially had some issues getting responses from the service department, but once Mark was assigned everything went very smoothly. More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Honda of Valley Stream responded

We apologize for any initial difficulties in getting responses from our service department, but we're glad to hear that Mark was able to make everything go smoothly for you. Providing responsive and efficient service is our priority, and we're grateful for your patience and understanding. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 08, 2024

Courteous knowledgeable service It wa a pleasure to have my car serviced there See you next time More

by LAWRE6712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Marcel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 09, 2024 -

Honda of Valley Stream responded

We're delighted to hear that you had a professional and knowledgeable service experience with us! Providing excellent service is our priority, and we're glad to have made your visit a pleasure. We look forward to seeing you next time! If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

May 07, 2024

The customer Service was good. Everyone was nice. The wait was about an hour and a half. The associate provided me with a free car wash. Overall good. I’ll be going back for my nex More

by Delz_QG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Skawinsky
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 07, 2024 -

Honda of Valley Stream responded

We appreciate you choosing us for your vehicle service needs. We strive for 5-star service every time. Thank you for recognizing our staff’s hard work. Please come see us again and reach out if there is anything else we can do for you in the meantime.

1
...
95
96
97
...
324