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Honda of the Avenues
Jacksonville, FL
5,121 Reviews
At Lou Sobh's Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as:
All New Honda Models
A Wide Selection of Used Vehicles
Excellent Finance and Lease Options
Certified Service, Auto Repairs, and Honda Maintenance
Genuine Honda Parts and Honda Accessories
We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 5,121 reviews
April 26, 2025
Service appointments are easy to make. Very efficient from check in to pick up. Everyone is friendly. My service rep, Dan, was very responsive and helpful. Will continue to bring my car to Very efficient from check in to pick up. Everyone is friendly. My service rep, Dan, was very responsive and helpful. Will continue to bring my car to Honda of the Avenues for service! More
by chmbers5
Verified CustomerEmployees Worked With
April 25, 2025
Eric did a great job of answering my questions and explaining my bill. Two weeks later I called for help and he answered my questions. explaining my bill. Two weeks later I called for help and he answered my questions. More
by christynewman
April 24, 2025
Eric was very helpful, listened to my concerns and went back in the records and it turned out it was time for fuel filters among a couple of other things. The car is running much better since the service. back in the records and it turned out it was time for fuel filters among a couple of other things. The car is running much better since the service. More
by TXWALDRP
Employees Worked With
April 23, 2025
Fantastic customer service. Purchase was fast and seamless. In and out in less than two hours, start to finish. Purchase was fast and seamless. In and out in less than two hours, start to finish. More
by jm_eller
April 23, 2025
Communication from Randy was very poor. I did not receive any updates through my service and I asked for an oil change and did not receive one. I did not receive any updates through my service and I asked for an oil change and did not receive one. More
by TYLERFALCAO
Employees Worked With
April 21, 2025
We used the Costco Auto Program to purchase our car & we were very pleased with the whole process. Brett and Oral were both a joy to deal with. I would highly recommend this dealership. were very pleased with the whole process. Brett and Oral were both a joy to deal with. I would highly recommend this dealership. More
by SKI4ALIVING
April 19, 2025
Great dealership with good inventory. Sales was awesome and listened to what we needed to help us find the perfect car for our family. Everyone was very helpful and we would definitely r Sales was awesome and listened to what we needed to help us find the perfect car for our family. Everyone was very helpful and we would definitely recommend them to others looking for a Honda More
by TKNYJETS69
April 19, 2025
Brand new accord. The issue was with warping and melting of mirrors and side panels a few months after buying the car and it's parked in the driveway 80 to 90% of the The issue was with warping and melting of mirrors and side panels a few months after buying the car and it's parked in the driveway 80 to 90% of the time (work from home). No issues with the other cheaper car in the same driveway previously. After bringing it to service dept attention, waited approx 3 weeks with no reply (Feb 21 to March 15), guess they were hoping I'd just not follow up. When they did reply, the service guy said it was a known issue, must have come from reflected sunlight and honda would not fix it. This was after he and his manager (per the service guy) said they had never seen this issue before when it was initially mentioned and that they would take pictures and send to higher authority to get approval. A known sun issue, but the service department hadn't seen it before in Florida!!, Seriously? He said he could give me Honda's CA number if I wanted to follow up and see if I could get better results. When I called the number it wasn't even for Honda is was for Assurant. They were like, yeah not our issue thanks for calling. We switched to Honda because we thought we were getting a better-quality car and that they would stand behind their product and this is what we are getting. Why did we spend more for a Honda??? They didn't even try to meet us in the middle (or anywhere for that matter) to keep a new customer happy and loyal. Now I'm looking at $1,500 in repairs on a brand new car. Guess the good stories we heard from friends were when either the cars or service were better in the past? Wife was thinking of buying another car too, guess we'll go to Toyota or somewhere else. It's too bad I liked the car otherwise. More
by hargisg
Employees Worked With
