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Honda of the Avenues

Jacksonville, FL

4.8
5,180 Reviews
At Lou Sobh's Honda of the Avenues, we strive for excellence and proudly offer an array of services, such as: All New Honda Models A Wide Selection of Used Vehicles Excellent Finance and Lease Options Certified Service, Auto Repairs, and Honda Maintenance Genuine Honda Parts and Honda Accessories We are proud to serve our neighboring customers from Jacksonville, FL, as well as those throughout Northeast Florida and the First Coast! If you should ever have any questions or require any assistance, please don't hesitate to contact us today!
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11333 Philips Highway

Jacksonville, FL

32256

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Showing 5,181 reviews

June 27, 2024

Very great customer service. Very clean waiting area and friendly staff. I always enjoy coming here for my oil changes. More

by HENDERSONP2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Combs
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad you enjoyed your last visit!

June 27, 2024

My service person Dan was excellent. My only issue is that every time I have my oil change the service dept. never resets the button and my icon on my dash shows I need service. I alw More

by simrell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Honda of the Avenues responded

Thank you for your business and we will definitely pass this information on to the Service Director. Thank you for bringing it to our attention and we are glad to hear that Dan was able to make the rest of your visit a good one.

June 27, 2024

Jim, my service rep. was terrific. He was professional; courteous; and he saved me some money! The service department was very busy. I did not have an appointment. S More

by maria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Honda of the Avenues responded

We appreciate your business and are happy to hear that Jim was able to get your vehicle serviced in a timely fashion!

June 27, 2024

The entire sales process was seamless. I was able to conduct all of the negotiations via email and I was in and out of the dealership in an hour. Great work! More

by josh@lindroosfamily.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Oral McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that we were able to provide you with a smooth purchase process! We look forward to seeing you at your first oil change!

June 26, 2024

Our dealings with this dealership have all been positive. Would definitely recommend to our friends. More

by CHRISSCHACH62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clay Fenwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oral McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that you had a positive experience!

June 26, 2024

The dealership is good. Brian is great to work with. Why do I need to type 15 words? More

by marcellej422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Honda of the Avenues responded

Thank you for taking the time to complete a review of your service visit!

June 26, 2024

Bobby definitely made the experience an easy and enjoyable experience! Walked me through what needed to be done instantly and what could hold off in all sincerity…Ask for him! More

by reekyricon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Bobby was able to provide you with a full explanation of needed work!

June 25, 2024

Bobby Howard is my service advisor. He is excellent! I don’t trust anyone else. More

by jackvaughan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues with Bobby! We appreciate your business and taking the time to leave us a review.

June 23, 2024

Appointment easy to make. I had routine maintenance performed. Work was done quickly and I was on my way. Paula texted me after I was in waiting area with a phone number I cou More

by alarice2196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 24, 2024 -

Honda of the Avenues responded

Thank you very much and we are happy to hear Paula was able to provide you with contact information in the event you had any questions and that they were able to get your vehicle serviced in a timely fashion!

Jun 24, 2024 -

Honda of the Avenues responded

Thank you for the 5 star review and your business. I'm glad to hear Paula took good care of you. Crista Poynor Service Director

June 21, 2024

Scheduled oil change for 2:30 pm. Arrived at 2:00 and had to wait 2 1/2 hours. Never waited that long for an oil change! I think the car was ready but Marcellis forgot about me. More

by CSA647
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marcellis Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Honda of the Avenues responded

I’m sorry about your long wait and less than subpar experience. Please give me a call at your convenience. Crista Poynor Service Director 904-370-1300

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