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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,044 Reviews

3,044 Reviews of Honda of the Avenues - Service Center

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December 25, 2023

Thanks for getting me in quickly, Replacing a dead battery and servicing two other items approach their time for work. More

by PBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Lucas
December 24, 2023

I called and scheduled an oil change appointment a few days before I took my car in. The person I spoke with on the phone, however, failed to record my appointment, so I showed up to the service center. T More

by curtis.mcdaniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
daxavier owens
Dec 24, 2023 -

Honda of the Avenues responded

We apologize your visit was less than expected. Thank you for letting us know as we strive to meet every customers expectations but sometimes we fall short. I’m glad to hear you were taking care of on your oil change and we will work on getting better. Thank you so much for your business..

December 24, 2023

The Avenue Honda is a clean and friendly environment. The waiting room is comfortable and a plus for having free drinks while waiting. More

by meakaramendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

My oil change was done quickly and Bobby took the time to go over the inspection with me. The staff was very friendly. More

by KCOOKE624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

Convenient, knowledgeable, friendly. Service was completely within the time frame quoted and the checkout process was quick and easy! More

by LOVELYLAYDEE10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2023

Great service! I needed a new tire and they got me in fast. I was back on the road in 90 minutes! More

by ebrummund
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daxiaver
December 24, 2023

Very satisfied with my service. Will be coming back to this dealership. In the future More

by staceyanderson30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avtar Ghuman
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Phelps
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Norton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Fenwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
JJ Quest
5.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert Church, Evan Dunaway, Scott Williams
December 23, 2023

Customer service and delivery of services are very good, will recommend to others regarding quality of service. More

by jperezsoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Avtar Ghuman
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Lakes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Crista Poynor
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

Everyone was polite . Our Honda got great service and was done at the time we were told . More

by helsby.connie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lakes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Howard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2023

My vehicle has a safety recall. When they told me my car is technically unsafe to drive, I asked what to do about this, the response was “drive less”. I am extremely dissatisfied an More

by darby1420
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bobby Howard
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2023 -

Honda of the Avenues responded

My apologies that you were told yo drive less. Please give me a call to discuss to resolve your steering recall issue, Crista Poynor Service Director 904-370-1300

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