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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
2,394 Reviews
Call Service Center (904) 595-4612

2,394 Reviews of Honda of the Avenues - Service Center

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May 02, 2024

Oil changed, but tire rotation was not completed by technician, reason unknown. I did not realize it few days later. Left message and has not received any response from service dealer. More

by john.huynh43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Forgot the name
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May 01, 2024

Great service! I was there no longer than 30-45 minutes.there was plenty of seating available More

by nealstert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Laurendeau
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2024

Dan was my service agent and he was very informative. I’m glad I had him questions and checked on me as much as he could while waiting More

by brittany_j5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2024

Service was timely and the overall experience was good. Service advisor was very helpful with finding info about the recent wireless CarPlay update. More

by ctrl2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 30, 2024

We had a wonderful car buying experience. Issues with new vehicle after purchase and dealership made it right! Thank you! More

by amyowens31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Evan Dunaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Clay Fenwick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Salesman JC
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Apr 30, 2024 -

Honda of the Avenues responded

Thank you for your business and review! It was a pleasure meeting you and your family and we are glad we could get the issue resolved!

Helpful
April 30, 2024

Easy day for me, dropped the car servic e was done as promised 2 hours. More

by Ljrothman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton, he was great !
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April 29, 2024

Great reception, they kept me informed and did a superb job with the repairs! I will be back. More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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April 28, 2024

Great detail and service. The reps and techs really provide insight and detail for you and what’s best for the car More

by TOM_B32211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jimmy-Master Tech 5 stars
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April 27, 2024

2 hours wait for just an oil change is ridiculous! This is commonly the wait time I have experienced and I will not be back. More

by cfh32756
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Bouchard
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Honda of the Avenues responded

We apologize for the extended wait time as that is not our intentions. I'd love to speak with you, but based on your user name I can't pull your file. Please give me a call to discuss at your convenience. Crista Poynor Service Director 904-370-1296

Helpful
April 27, 2024

Service advisor was very knowledgeable. Had a flat tire that needed to be patched. I always come here for my service needs More

by juche9899
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know the name
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Apr 28, 2024 -

Honda of the Avenues responded

Thank you for your continued support and we appreciate your business!

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