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Honda of the Avenues - Service Center

Jacksonville, FL

4.7
3,047 Reviews

3,047 Reviews of Honda of the Avenues - Service Center

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May 21, 2024

Very pleased with the excellent customer service! ! Dan was a great communicator and my car was serviced in a timely manner. Thank you! More

by jhof28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Deitrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Honda of the Avenues responded

Thank you for your business and taking time to submit a review! We are glad to hear that Dan was able to get you information on your vehicle and have in back to you in a timely fashion!

May 21, 2024

Marcellis was excellent but Honda of the avenues was slow. Overall disappointing for the time spent but I can not rave enough about Marcellis and his customer service and his support. Excellent honest g More

by rachelash0216
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Honda of the Avenues responded

We are happy to hear that Marcellis was able to offset what we can only imagine was a frustrating visit. We are continually working to expedite the service process and I will definitely pass this along to our service director.

May 21, 2024

Paula is very professional and super helpful. She’s definitely the best service technician I’ve worked with. More

by JESSE.KIDD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Honda of the Avenues responded

Paula has been a great addition to our team and we are happy to hear that she has made your service visits enjoyable.

May 21, 2024

Great friendly staff. Always willing to listen and give recommendations. Small talk goes a long way. Keep up the good work More

by stephenmurdock677
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Besemer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Honda of the Avenues responded

Thank you for you business and taking the time to submit a review.

May 21, 2024

Always provides fast and courteous service. Gives full details on proposed problems and corrections needed More

by GRAMMY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Randy Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 21, 2024

Would gladly go as far as to post it on Google and tell everyone that I'm able to reach that I wouldn't recommend anyplace else. Mostly imagine the best Dealership experience you've ever had, now improve More

by eliscane1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mazur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oral McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 21, 2024

I arrived on time according to my appointment, and I was helped right away. Service was completed as promised. I am very satisfied with the service that was done. More

by FLINTROCKS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rory Broderick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Huey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luci Kott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of the Avenues responded

We are glad you had a great experience at Honda of the Avenues! Thank you for your business and we look forward to serving you again in the future.

May 21, 2024

Marcellis Smith did an excellent job not only was he a good communicator but he understood my concerns with my tire. I also had the pleasure of meeting the director of the service department and she went More

by lemmonw1
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcellis Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2024 -

Honda of the Avenues responded

We will be sure to let Marcellis know! We appreciate your business and taking the time to leave us a review.

May 20, 2024

It was easy to make an appointment for the recall. Expectations were properly set and a rental car was provided. More

by BTOUCH62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paula Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2024 -

Honda of the Avenues responded

We appreciate your business and are happy to hear your visit was nice and smooth!!

May 20, 2024

It was a good experience of getting the first servicing done. Dalton Dutcher Was very friendly and knowledgeable. More

by prasanna_uk2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dalton Dutcher
Jun 19, 2024 -

Honda of the Avenues responded

Thank you for your business and we are glad to hear that Dalton provided you with great service!

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