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Honda of the Avenues - Service Center
Jacksonville, FL
3,052 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,052 Reviews of Honda of the Avenues - Service Center
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Verified Customer
April 10, 2024
I have been very impressed with this dealership. The service department was incredible and I really enjoyed working with Eric Laurendeau. I would recommend to anyone! The service department was incredible and I really enjoyed working with Eric Laurendeau. I would recommend to anyone! More
by Patty
Employees Worked With
April 10, 2024
The staff in the service department were very polite and courteous. The service was done quickly and the waiting area was clean and comfortable. courteous. The service was done quickly and the waiting area was clean and comfortable. More
by MSHOCOO7
Employees Worked With
April 09, 2024
Had no time to look around as I had to get to work after drop off. drop off. More
by cparillo1414
Employees Worked With
April 09, 2024
The service appointment went exactly as promised. Eric was professional and very helpful. It was a good experience. Eric was professional and very helpful. It was a good experience. More
by moneil02
Employees Worked With
April 09, 2024
Eric was perfectly friendly and my service was completed quickly, even without an appointment. I take issue with the fact that they tried to upsell me on replacing my brake and transmission fluid at 30k mil quickly, even without an appointment. I take issue with the fact that they tried to upsell me on replacing my brake and transmission fluid at 30k miles. The Honda website (for the exact model of my vehicle) says these only need to be changed at 90k miles and 50k miles, respectively. The cost, had I agreed, would have been several hundred dollars (which people don't often expect to pay when bringing in their vehicle for a simple oil change). It seems like they are preying on people who don't appear to know much about cars or do their research on proper maintenance. It's just gross. My husband actually called the GM (his cell phone number was posted in response to a review expressing concern over the same issue I experienced) to voice his concern, and he never received a call back. We would have continued using this dealership for routine maintenance for the life of the vehicle, but after this, we won't be back. More
by ekilley
Employees Worked With
April 08, 2024
John Lindstrom was my service representative this time, and his explanation of work needed, help with decisions to make and overall performance were excellent. and his explanation of work needed, help with decisions to make and overall performance were excellent. More
by jdragiff
Employees Worked With
John Lindstrom
April 07, 2024
Had a broken tail light; drove into service at 6 PM and drove out at 6:30 PM. Fast and efficient service! drove out at 6:30 PM. Fast and efficient service! More
by NoDeal
April 06, 2024
Everybody is friendly and they get the job done in a timely manner. I do like the express service side better, but I guess it’s no longer open. timely manner. I do like the express service side better, but I guess it’s no longer open. More
by Stacey P.
Employees Worked With
A girl with long black hair. Didn’t get her name.
