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Honda of the Avenues - Service Center
Jacksonville, FL
3,052 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,052 Reviews of Honda of the Avenues - Service Center
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Verified Customer
February 17, 2024
Thank you for the excellent customer service. Really appreciate your service. I recommend others to go to this location for the car service. Really appreciate your service. I recommend others to go to this location for the car service. More
by BJ.TURLAPATI
Employees Worked With
Other Employees :
Robert Church, Joshua Duty, Shamira Griffin
February 17, 2024
Paula always takes good care of me and my car, even when I call her on her day off! I call her on her day off! More
by kms4419
Employees Worked With
February 17, 2024
My previous service request did not go well, however when have service needs Marcellus Smith always provide excellent customer service… have service needs Marcellus Smith always provide excellent customer service… More
by DONNADTUBBS
Employees Worked With
February 16, 2024
I have been going to this dealer since 2018. Honda service and express staff are professional and never disappoint. in fact, Luci has exceptional customer service skills and although this was m Honda service and express staff are professional and never disappoint. in fact, Luci has exceptional customer service skills and although this was my first time interacting with her she certainly gets my five stars. Kayla was also friendly and attentive. More
by khadijatmo
February 16, 2024
Charged for tire rotation and balance BUT you may or may not get it! Techs say they did it but if you don't mark the tires, you don't know if it's done or not. 4 times I have been to this dealership and not get it! Techs say they did it but if you don't mark the tires, you don't know if it's done or not. 4 times I have been to this dealership and each time I found they haven't done what I'm paying them to do. Each time I have to go tell the service advisor and make them take back my car back to shop and do what should have been done the first time. The service advisors insist the tire rotation was done but when I tell about the marking of tires, they are dumbfounded. I know it's not the service advisor's fault. The service advisor could be proactive about what needs to be done or doesn't need to be done or what has been done already by simply checking their computer. For example, I took my car in for service and the service advisor said I had to get the transmission fiuld changed. I had this done previously. The service advisor didn't bother to check the system before recommending it be done again unnecessarily. Sorry but no extra money for the dealership... I have my doubts about this dealership., if they'll try to screw me over on the little things, what else will they do??? More
by faqu36081
Employees Worked With
None
February 16, 2024
Everyone was wonderful. Great atmosphere! Everyone was very professional and knowledgeable. I will be going back to get my car serviced again. Great atmosphere! Everyone was very professional and knowledgeable. I will be going back to get my car serviced again. More
by KELLYAHAMM
Employees Worked With
February 15, 2024
Bobby Howard is the most professional service advisor in this location. Great guy to work with. this location. Great guy to work with. More
by AAALVIN.V2.0
Employees Worked With
