Honolulu Ford

In 2022 I purchased a 2016 mustang and I've been coming back ever since. I love that car so much, when it was time to trade it in. I went back into Honolulu Ford and met up with Dallas Montalbo-Leopoldo. back ever since. I love that car so much, when it was time to trade it in. I went back into Honolulu Ford and met up with Dallas Montalbo-Leopoldo. Because of the professionalism and great customer service of Dallas, I traded my Mustang in for my new BMW X5!! Dallas went out of his way to find this car that works perfectly in my budget. An he actually talked with me and made me feel heard. About my needs & wants, and when I seen the X5. I lost my mind on how beautiful it was, I'm 74 years old. I bought so much cars in my time. An out of all the experiences I've had. Dallas and the management team has been the greatest to work with. Will be doing future business with them along as I can! Highly recommend. More

Great place, Service is amazing and they are friendly. The installations are clean and comfortable. I bought a Maverick and really love the experience. Ask for Dallas, he'll get you what you want! The installations are clean and comfortable. I bought a Maverick and really love the experience. Ask for Dallas, he'll get you what you want! More

Best car buying experience ever! I am a new resident on the island and when I came to the dealership for a vehicle, I was welcomed and treated better than ever. I worked with Kristen I am a new resident on the island and when I came to the dealership for a vehicle, I was welcomed and treated better than ever. I worked with Kristen Rinz and she was the greatest! She listened to my past experiences and we spoke of my past purchases from other Ford dealers on the mainland. After a short time she said, " let me bring something to you I think you will like" She brought out my F150 Lightning and I was blown away! After test driving the vehicle, I immediately knew I was taking it home. Kristen was attentive and caring of my needs. Once all the paperwork was done, she could have moved on to another customer. Oh no! Kristen took the time to help me sync my electronics, took time to show me all the details of my new truck. Once I had been educated on the features she made sure I was completely satisfied with everything! I plan on developing a lasting relationship with this dealership and the associates that helped me make this buying experience the best ever. Thank you Kristen and thank you Honolulu Ford. Randy Ford More

The interaction with Isaac Magofna was the best dealership experience I've had in 57 years. His customer service is why Honolulu Ford has gained a customer for life! I couldn't be happier with ou dealership experience I've had in 57 years. His customer service is why Honolulu Ford has gained a customer for life! I couldn't be happier with our purchase of a new Bronco. More

I am very happy with my car and I was happy with my sales person Kristen Riza. Kristen knew the unique features of my/new used car and was able to share them with me. She was also pretty good in communicatin person Kristen Riza. Kristen knew the unique features of my/new used car and was able to share them with me. She was also pretty good in communicating my wants and putting together the car deal. This is my second purchase from this dealership and I would also recommend Kristen to help me with my third. More

In spite of the interminable time it always takes to close a deal, Josh bent over backwards to get us everything we asked for. The delivery to Molokai went well and we now have our Jeep and look forwar close a deal, Josh bent over backwards to get us everything we asked for. The delivery to Molokai went well and we now have our Jeep and look forward to enjoying the new ride. More

I visit the Ford dealership in Hawaii, for Oil Change, since I purchase the Life Time oil change, as long I have the car. Unfortunately, the issue with engine light on was never resolved since I bought since I purchase the Life Time oil change, as long I have the car. Unfortunately, the issue with engine light on was never resolved since I bought the car in Sept 2017, they will fix it from 2018 through 2021, which still under warranty. To date 2025 in February , here comes the "engine light on " showing on the screen . According the Ford Service Dept, it will be additional charge to fix it . I reported this issue with NHTSA. More

They did a good job was very helpful took for a test drive it went well with salesman. They got me in and out in a descent time. drive it went well with salesman. They got me in and out in a descent time. More

My recent car purchase at Lithia Ford (Honolulu Ford) was exceptional. My sales agent Kristen Riza was incredibly helpful and patient throughout the process. Financing and sales made me feel comfortable. F exceptional. My sales agent Kristen Riza was incredibly helpful and patient throughout the process. Financing and sales made me feel comfortable. Found the perfect car at a fair price. I would highly recommend the dealership to anyone looking for a used or new car. More

Issac was knowledgeable, friendly, efficient and had excellent communication skills. He made me feel comfortable buying a truck without seeing it. He was quick to answer text messages and even worked excellent communication skills. He made me feel comfortable buying a truck without seeing it. He was quick to answer text messages and even worked on his day off to complete the sale. Excellent job Honolulu Ford! More